Humata Health, Inc

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📍 United States

🧭 Full-Time

🔍 Healthcare Technology

  • 5+ years of professional Python development experience in production environments
  • 3+ years of experience with ML frameworks (TensorFlow, PyTorch, scikit-learn)
  • Strong experience with MLOps practices and tooling (model versioning, feature stores, experiment tracking)
  • Experience deploying and monitoring ML models in production environments
  • Proficiency with containerization (Docker) and orchestration (Kubernetes)
  • Experience with cloud platforms (AWS, GCP, or Azure) and their ML services
  • Strong understanding of data processing techniques and libraries (Pandas, NumPy)
  • Proficiency with version control systems (Git) and CI/CD pipelines
  • Develop scalable, high-performance Python applications that can handle significant data volumes and interface over gRPC
  • Design, build and maintain highly observable Python microservices that work seamlessly with our Golang service backend
  • Create reproducible, scalable, and monitored ML workflows from experimentation to production
  • Implement robust data processing pipelines for healthcare data
  • Build and maintain RESTful APIs and backend services that integrate with our ML systems
  • Collaborate with data scientists to operationalize models and improve model performance
  • Establish MLOps best practices, including CI/CD for ML, model versioning, and monitoring
  • Troubleshoot, debug, and optimize existing ML systems for performance and reliability
  • Work with cross-functional teams to define requirements and implement new features
  • Mentor junior engineers and contribute to engineering excellence

AWSBackend DevelopmentDockerPostgreSQLPythonSoftware DevelopmentSQLGCPGitKubernetesMachine LearningNumpyPyTorchAlgorithmsData engineeringData StructuresgRPCREST APIPandasTensorflowCI/CDRESTful APIsMicroservicesSoftware EngineeringData analyticsDebugging

Posted 1 day ago
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🧭 Full-Time

🔍 Healthcare

  • Bachelor’s degree in Business, Healthcare Administration, or a related field.
  • 4+ years of experience in a customer success, account management, or consulting role, preferably in healthcare or technology.
  • Experience working in small teams where both strategic thinking and tactical execution are required daily
  • Proven ability to build and maintain relationships with stakeholders at all levels, including executives and operational teams.
  • Exceptional communication and presentation skills, with a talent for tailoring messaging to diverse audiences.
  • Strong analytical mindset with experience in tracking and interpreting key performance indicators (KPIs).
  • Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization is required.
  • Own and nurture relationships with assigned clients to ensure seamless onboarding, implementation, and ongoing support.
  • Act as the primary point of contact and advocate for customers, proactively addressing their needs and concerns.
  • Establish a trusted advisor relationship with clients to drive the adoption of Humata Health’s solutions.
  • Develop and execute success plans tailored to clients' strategic goals and operational workflows.
  • Provide insights on industry best practices and leverage analytics to demonstrate value and ROI.
  • Balance high-level strategic planning and manage day-to-day tactical execution and problem-solving
  • Oversee the customer lifecycle, ensuring smooth transitions from implementation to day-to-day operations.
  • Collaborate with internal teams, including Sales, Product Development, and SME’s, to align solutions with customer needs.
  • Track and analyze key metrics, such as customer satisfaction scores, usage statistics, and renewal rates, to inform proactive strategies.
  • Serve as the voice of the customer, driving cross-functional initiatives to improve user experience and product performance.
  • Facilitate client feedback sessions and ensure actionable insights are integrated into product and service improvements.
  • Drive client retention and renewals by consistently demonstrating value.
  • Identify opportunities for upselling or cross-selling additional solutions based on client needs.
  • Deliver tailored reports and presentations that highlight customer outcomes, including cost savings, performance metrics, and progress toward goals.
  • Prepare for and lead quarterly business reviews (QBRs) to discuss account health and future plans.
Posted 7 days ago
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