- Understand Analyst1’s role in the customer’s ideal and current operations.
- Represent the technical approach in customer discussions during proposal evaluation.
- Own solution analysis, requirements management, architecture, and design.
- Lead implementation and integration with the customer’s existing security tools.
- Lead deployment to the customer’s test and production environments.
- Lead the transition of the solution into operations.
- Own the solution’s security, safety, and performance.
- Manage third-party components and follow-on enhancements.
- Lead the program’s Customer Success Manager and Support Specialist.
- Provide product feedback to the product team based on customer experiences.