CVEDIA

👥 11-50💰 Seed over 6 years agoArtificial Intelligence (AI)Computer VisionAnalyticsInformation TechnologySoftware💼 Private Company
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CVEDIA is an AI company at the forefront of computer vision and deep learning. We develop cutting-edge solutions using our proprietary simulation platform, SynCity, which leverages game development tools and machine learning to create synthetic data for autonomous vehicles, robotics, and smart city applications. Our innovative approach allows us to build AI models across diverse industries, including infrastructure, security, manufacturing, and aerospace. We're a fast-growing team of 11-50 employees with a global presence, operating in Singapore and across the globe. Our tech stack includes DNSSEC, Google Maps, Font Awesome, reCAPTCHA, and various cloud technologies. We value collaboration, innovation, and continuous learning. The average employee tenure is over three years, fostering a culture of long-term career growth and impact. At CVEDIA, you'll have the opportunity to work on groundbreaking projects, contributing to the future of AI-powered solutions. We offer remote work options, providing flexibility and work-life balance. Our focus on customer success means you will be interacting with enterprise customers to provide expert technical guidance and tailored solutions. We are also committed to our employee's growth. We encourage the exploration of new technologies and foster an environment where everyone can develop their expertise. Our seed funding round in 2018 demonstrates our commitment to innovation. If you're passionate about AI, eager to learn, and ready to make a real impact, we invite you to join our team.

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📍 Portugal

🧭 Full-Time

🔍 AI, video analytics

  • Comfortable working with Windows and Linux to install, configure, and optimize software performance across different platforms.
  • Familiar with remote support tools to guide customers through complex setups and diagnose issues efficiently.
  • Ability to inspect log files to identify errors and understand application behavior.
  • Track down performance bottlenecks, also using tools and techniques to measure and analyze real-time data processing and streaming applications.
  • Proficient in using virtual machines to test different product variants and simulate diverse operational conditions, ensuring thorough feature validation and reliable performance.
  • Skilled in using screen recording tools to create clear and informative video tutorials for software walkthroughs and customer support.
  • Guide customers through the installation, configuration, and usage of our video analytics software. Help them onboard smoothly and ensure they are set up for success.
  • Understand customer business goals and use cases to provide expert technical guidance and tailor solutions to their needs.
  • Continuously improve our product documentation to make it easier for customers to find solutions, enabling them to achieve their goals faster.
  • Gather and analyze customer feedback and feature requests, sharing them with our engineering team to shape product development.
  • Actively use our technology, provide usability feedback, and participate in iterative improvement cycles.
  • Join customer calls to provide technical expertise and ensure our solutions are being used effectively.

RESTful APIsLinuxTroubleshootingScriptingCustomer supportCustomer Success

Posted 4 days ago
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