- Deliver technical training programs in classroom, shop, depot, and field environments across Canada and the United States.
- Train internal technicians and customer maintenance teams on preventive maintenance, diagnostics, repair procedures, and best practices.
- Provide both theory-based and practical instruction, including hands-on demonstrations and simulated troubleshooting exercises.
- Deliver training on vehicle systems including engines, transmissions, brakes, suspension, HVAC, electrical, multiplex, pneumatic, hydraulic, drivetrain, and accessory systems.
- Support training on evolving propulsion platforms including diesel, hybrid, battery electric, and hydrogen fuel cell technologies.
- Develop, revise, and improve training curriculum, presentations, manuals, job aids, videos, and e-learning content.
- Use recurring field issues, warranty trends, and service data to identify skill gaps and create targeted retraining programs.
- Partner with Engineering, Service, Warranty, Parts, and Operations teams to ensure training content remains current and relevant.