Alternative Payments

Alternative Payments is the platform that accelerates cash flow and boosts revenue without traditional payment complexities.

11-50 employees

Founded 2021

Financial Services

Private Company

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Financial Services Online Portals Payments

Open Positions3

Brazil, RemoteFull-TimeFinTechPosted

Senior Support Engineer

Lead and execute on complex technical troubleshooting and incident resolution from investigation to delivery of permanent solutions.
Design and implement comprehensive monitoring processes, including creating detailed playbooks and runbooks for common scenarios.
Draft detailed documentation including post-incident reviews and knowledge base articles.
Leverage AI-powered tools and workflows to automate issue detection, diagnosis, and resolution processes.
Collaborate with cross-functional teams to deliver solutions, optimize support processes, and implement scalable monitoring systems.
Take ownership of complex production issues and provide technical expertise across distributed systems, infrastructure, and application layers.
Develop and maintain automation scripts and tools to reduce manual intervention and improve system reliability.
Bridge communication between engineering teams, customer experience, and clients during critical incidents and implementation challenges.

AWSDockerKubernetes+6 more

Showing 1 of 3 positions

About Alternative Payments

Alternative Payments is pioneering smarter B2B payments, transforming how service-based businesses manage their finances. They consolidate disconnected tech stacks, accelerating cash flow and boosting revenue without traditional complexities. Their platform helps over 500 Managed Service Providers (MSPs) cut accounts receivable time in half and reduce outstanding payments by up to 95%. They process nearly $1 billion in annualized payments, modernizing workflows for industries overlooked by fintech innovation.

How We Work

Alternative Payments is building a global team, offering flexibility to work from anywhere. They maintain connection and collaboration through monthly team gatherings, off-sites, and conferences. This culture combines high performance with genuine work-life balance, fostering shared learning and open communication. Their team spans the US, Canada, and Brazil. They are an AI-forward team, expecting employees to leverage AI tooling in their daily work.

Engineering at Alternative Payments

Engineers at Alternative Payments are building the financial operating system for SMBs, tackling complex challenges in microservices and distributed systems. They design scalable architectures for high-volume financial transactions, focusing on reliability and performance. The team leverages Golang, Rust, Kubernetes, PostgreSQL, and AWS to deliver robust solutions. They are an AI-forward team, integrating advanced AI tooling into planning and implementation to optimize workflows.

Why Join Us

Lead meaningful, high-impact projects shaping the future of FinTech.
Collaborate with a diverse, innovative team where every voice is heard.
Grow your career with internal growth prioritization and space to shape your path.
Thrive in a supportive culture built on transparency, resourcefulness, and accountability.
Own your impact in a scaling startup, solving real problems for real customers.

Benefits & Perks

Competitive salary tailored to your experience, skills, and expertise.
Equity opportunities to share in growth and success.
Unlimited PTO and flexibility when you need it most.
Yearly learning & development stipend for continuous growth.
Comprehensive healthcare including top-tier health, dental, and vision coverage.

Tech Stack

mobilewidgets

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