Prompt

Prompt develops a writing feedback service platform that makes people better writers.

101-250 employees

Founded 2014

$2.2M seed

Education

Private Company

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Education iOS Service Industry Universities Software

Fully Remote

This company is fully distributed with team members working remotely. Team members are distributed across the U.S. and Canada.

Open Positions8

RemoteFull-TimeHealthcare TechnologyPosted

Client Experience Manager

Respond to customer inquiries through an email support channel.
Troubleshoot software issues by gathering detailed replication steps and writing actionable engineering tickets.
Collaborate with the Engineering team to prioritize and resolve reported issues.
Maintain a working knowledge of clinical and billing modules within the software.
Proactively identify and escalate urgent issues affecting production or multiple customers.
Contribute to internal process improvements and knowledge base documentation.
Advocate for exceptional customer experience by identifying product and service improvement opportunities.

Microsoft ExcelTroubleshootingCustomer support+2 more

Showing 1 of 8 positions

About Prompt

Prompt is transforming healthcare by building highly automated B2B enterprise software for rehab therapy businesses. You will join a team dedicated to setting new industry standards in technology. They are rapidly growing their market share in the therapy EMR space. Prompt helps clinics treat more patients and deliver better care. They are making a positive impact by reducing surgery and narcotic-based pain treatments. The platform also helps turn a paper-heavy industry digital.

How We Work

You will join a fully remote team that encourages flexible work. Prompt values smart work over hard work. They prioritize actual output over time spent, without time trackers. You will own your workload in a trusting environment. Work collaboratively around U.S. business hours, but within reason. This approach supports a healthy work-life balance for everyone.

Engineering at Prompt

You will tackle complex and unique problems within the healthcare industry. Engineers influence strategy and product architecture directly. You will create technical specifications for new features. The team uses PHP, Laravel, Vue.JS, and MySQL, among other equivalent technologies. This is a heavy code contribution role, focusing on building impactful solutions. You will engage in design reviews and product retrospectives.

Why Join Us

Make a positive impact by improving patient care and digitizing healthcare.
Work in a 100% remote environment with a healthy, output-focused approach.
Contribute to a rapidly growing company that is setting new industry standards.
Solve complex and unique problems within the healthcare technology space.
Access growth opportunities and mentor up-and-coming engineers.

Benefits & Perks

Competitive salaries and potential equity compensation.
Flexible PTO and company-wide sponsored lunches.
Company-paid disability, life insurance, and family/medical leave.
Medical, dental, and vision insurance benefits.
Discounted pet insurance, FSA/DCA, and commuter benefits.
401k and complimentary digital fitness/wellness subscriptions.
Access to a recovery suite at HQ (cold plunge, sauna, shower).

Tech Stack

analyticsmobileserverwidgets

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