Prompt

👥 101-250💰 $2,238,718 Seed over 4 years agoEducation iOS Service Industry Universities Software💼 Private Company

Prompt is revolutionizing the education sector with its writing feedback service platform, helping students hone their writing skills. Our platform provides personalized coaching and feedback, offering the kind of guidance great teachers provide when they have more time. We currently support students on tens of thousands of essays per year, acting as a virtual writing center for students, educators, and institutions. We are a technology-driven company, leveraging a modern tech stack including Cloudflare CDN, Google Tag Manager, and various security technologies to ensure a secure and reliable platform. Our engineering team thrives on solving complex problems. Prompt values a healthy work approach, encouraging smart work over hard work. We offer remote work options and are committed to creating a diverse and inclusive work environment. Prompt is in a period of significant growth, with a team of 101-250 employees. We have secured seed funding rounds and continue to expand our impact within the education space. Our focus is not only on innovative technology but also on contributing a positive impact through helping students achieve their academic and professional goals.

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Jobs at this company:

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🔥 Sales Development Executive

Posted 14 days ago

🧭 Full-Time

🔍 Healthcare Software

🔧 Requirements

Degree in PT, OT, or Speech Therapy
Minimum of 2 years of leadership experience in the rehab industry preferred
1+ year of successful sales experience, ideally in a B2B setting, with demonstrated ability to drive results and build client relationships.
Advanced knowledge of Remote Therapeutic Monitoring
Advanced knowledge of patient engagement strategies
Advanced knowledge of digital home exercise program use
Experience in establishing and optimizing sales processes, with a proactive approach to support team and company growth in a scaling environment.
Strong communication and interpersonal skills, with the ability to build and maintain relationships with prospects in the healthcare industry at all levels
Goal-oriented with a proven track record of achieving or exceeding objective goals in the healthcare industry
Experience with CRM software and/or EMR software
Self-motivated and able to work independently as well as part of a team
Ability to learn quickly and adapt to changing market and product needs in the healthcare industry
Interest in healthcare software sales and a passion for learning and growing in this field

💡 Responsibilities

Conduct outbound prospecting (including but not limited to cold calling and cold emailing) to identify and qualify new sales leads in the healthcare industry
Utilize various lead generation tools and techniques, including email marketing and social media, to reach potential customers in the healthcare space
Develop a deep understanding of our healthcare software products and value proposition to effectively communicate with prospects
Schedule and execute appointments/demos in order to close deals in the healthcare space
Leverage your knowledge of the healthcare industry and leadership/management best practice principles to support your customers through the onboarding process
Maintain accurate and up-to-date records of all sales activities and customer interactions in our CRM system
Collaborate with marketing, and operations teams to refine and improve our lead generation processes in the healthcare industry
Collaborate with Sales/BDR counterparts at Prompt to coordinate efforts between mutual potential/existing customers
Take initiative in developing and optimizing sales workflows and strategies to support a growing team, enhance productivity, and drive sustainable company growth
Attend healthcare industry events and conferences to network and build relationships with potential/existing customers in the healthcare space

Posted 14 days ago

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🔥 Controller

Posted 15 days ago

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

Bachelor's degree in Accounting, Finance, Business, Economics, Mathematics, or a related field
Master’s in Accounting/MBA/CPA Certification preferred
At least 3-5 years of experience in a Controller position
Experience in private sector accounting including leading teams
Demonstrated understanding of G.A.A.P., financial statements, tax compliance, etc.
Experience leading external financial audits
Working understanding of QuickBooks or related accounting software
Proficiency in corporate tax compliance, tax provisions, and financial reporting
Strong understanding of federal, state, and local corporate tax laws and regulations
Exposure to multi-state and/or international tax
Advanced Microsoft Excel and Google Suite skills
Strong analytical, quantitative, attention to detail and organizational skills
Developed communication and interpersonal skills, with the ability to build rapport and collaborate effectively with stakeholders at the executive level
Ability to thrive in a fast-paced, results-oriented environment and adapt to changing priorities and deadlines
Experience in managing diverse teams, with the ability to prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously
Experience working in hybrid situations
Willingness to travel to HQ

💡 Responsibilities

Ensure accurate and timely preparation of financial statements
Maintain compliance with GAAP and other regulatory requirements
Oversee and lead external audits as well as being the main liaison with auditors
Develop and enforce internal financial policies and procedures
Implement and maintain strong internal control systems through partnership with Department Heads
Lead the annual budgeting process and financial planning
Provide variance analysis and financial performance insights
Develop forecasts to support strategic decision-making
Work with department heads to optimize financial resources
Oversee general ledger, accounts payable, and accounts receivable with support from Senior Financial Accountant and Customer Finance Lead
Ensure timely and accurate month-end and year-end close processes as well as produce reporting for the CFO and the Board
Manage tax reporting (and vendors), while maintaining compliance with local, state, and federal laws
Improve accounting systems, processes, and internal controls including the migration of accounting platforms
Monitor cash flow to ensure liquidity and operational stability
Optimize working capital and manage banking relationships
Develop cash management strategies to maximize efficiency
Oversee debt management and financial risk assessment
Provide financial insights to support executive decision-making
Collaborate with the CFO and leadership team on business strategy
Evaluate financial impacts of mergers, acquisitions, and investments
Drive process improvements and cost-saving initiatives
Lead the growth and development of team members in the department including onboarding and hiring plans as well as continued training

Posted 15 days ago

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🔥 Senior DevOps Engineer

Posted 17 days ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of experience in a DevOps or related role.
Expert knowledge of cloud platforms such as AWS, GCP, or Azure.
Strong experience with containerization technologies (Docker, ECS / Kubernetes).
Experience with CI/CD pipeline design and management.
Experience with developer lifecycle methodologies
Hands-on experience with monitoring and logging tools (Datadog, Prometheus, Grafana)
Expertise in scripting languages (Bash, Python, Go, etc.).
Proficient with infrastructure automation tools (Terraform, Ansible, CloudFormation).
Ability to troubleshoot complex system issues and optimize performance.
Excellent communication skills and the ability to collaborate across teams.
Bachelor’s degree in Computer Science or related field (or equivalent experience).

💡 Responsibilities

Design, implement, and manage infrastructure for our cloud-based platforms (AWS)
Create and automate deployment pipelines using CI/CD tools (Gitlab / Github Actions)
Build, maintain, and scale containerized applications with Docker and ECS/Fargate.
Ensure system scalability, availability, and reliability through proactive monitoring and automation.
Troubleshoot issues in both production and development environments.
Work closely with development teams to enhance performance, security, and maintainability.
Manage and optimize infrastructure as code.

Posted 17 days ago

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🔥 Senior Demand Generation Marketer

Posted about 1 month ago

🧭 Full-Time

🔍 Healthcare software

🔧 Requirements

Bachelor’s degree in Marketing, Business, or a related field.
Proven experience in demand generation, preferably in B2B SaaS or healthcare technology.
Strong project management and team leadership skills.
Proficiency in HubSpot. Experience with Warmly or other unbundled ABM software preferred.
Data-driven mindset with strong analytical skills to measure and optimize campaign performance.
Excellent communication and collaboration abilities.
Creative thinker with a passion for developing engaging marketing campaigns.

💡 Responsibilities

Develop, execute, and optimize multi-channel demand generation strategies to drive qualified leads and support revenue growth.
Ensure timely brainstorming, development, and execution of social media ads.
Collaborate with cross-functional teams including sales, content, and product marketing to align demand generation activities with business goals.
Oversee marketing automation tools and CRM systems to track campaign performance, analyze data, and provide actionable insights.
Lead the creation of compelling campaigns that resonate with our target audience.
Optimize the lead funnel, from awareness through conversion, using data-driven approaches.
Manage budgets, timelines, and resources to ensure efficient execution of marketing initiatives.

Posted about 1 month ago

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🔥 Customer Success Internal Training Specialist

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

2+ years of experience in the rehab therapy industry
A clinical license preferred (PT, OT, SLP)
Experience in the front office and/or RCM function of a rehab therapy office
2+ years of experience training or onboarding
Quickly learn and adapt to complex software showing a passion for software as a solution to real-world problems
Strong written and verbal communication skills
Collaborate effectively across teams and with leadership
Thrive in a fast-paced environment with shifting priorities
Manage multiple projects, deadlines, and responsibilities independently
Proficient in Word, Excel, PowerPoint, Google Workspace, and Slack

💡 Responsibilities

Develop and lead comprehensive onboarding programs for new Customer Success, Billing Success, Technical Support, EDI, and RCM team members.
Create structured training plans covering product knowledge, customer engagement strategies, problem-solving techniques, and best practices in customer success.
Conduct live and virtual training sessions, workshops, and knowledge-sharing meetings.
Project manage new hire onboarding plans for each CS new hire
Continuously assess training needs across the team and develop ongoing learning initiatives.
Partner across teams at Prompt, including our Educational Content Team to ensure Customer Success, Billing Success, Support, and RCM team members stay up-to-date on product releases, feature updates, and industry trends.
Build and maintain a library of internal training materials, including documentation, video tutorials, role-play exercises, and internal knowledge bases.
Develop certification programs to validate team competency in key areas.
Provide 1:1 coaching to help team members improve communication, problem-solving, and customer engagement skills.
Support managers by offering targeted training for underperforming team members and upskilling for high performers.
Gather and analyze feedback from trainees to improve training effectiveness.
Ensure Customer Success, Billing Success, Support, and RCM team members are proficient in internal tools and systems (e.g., CRM, ticketing platforms)
Collaborate with leadership to define KPIs for training success and track training impact on team performance.
Regularly participate in the customer support queue to stay up-to-date with the Prompt software and tools, using these insights to enhance training programs.

TrainingTechnical supportCRMCustomer support

Posted about 1 month ago

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🔥 Technical Writer

Posted about 1 month ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Proven experience as a Technical Writer, preferably in a software development environment.
Ability to write and review code, with a reasonable level of knowledge of how software development works.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Experience with documentation tools and platforms.
Ability to work collaboratively with engineers and other departments.
Familiarity with healthcare software and regulatory requirements is a plus.
Background in library science, technical writing, or a related field is highly desirable.
Completion of a coding bootcamp or equivalent experience is a plus.

💡 Responsibilities

Review existing documentation as well as new code comments in merge requests created by engineers.
Meet with engineers to gather additional information and clarify any uncertainties to write thorough documentation of their work.
Organize and maintain the discoverability of the documentation repository.
Ensure that all documentation is kept up to date with the latest product and feature updates.
Collaborate with the educational content, marketing, and customer success teams to provide them with the latest documentation updates and triage any inbound questions.
Write clear, concise, and user-friendly documentation that caters to both technical and non-technical audiences.
Assist in creating and maintaining runbooks for the 24/7 support team.
Continuously improve documentation processes and tools to enhance efficiency and effectiveness.

Posted about 1 month ago

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🔥 Support Engineer

Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

3+ years of experience working as either a Support Engineer or as a Software Developer with customer-facing responsibilities
Working knowledge of MySQL or an equivalent relational database querying language (Postgres, MSSQL, etc.)
Comfortable using Chrome DevTools (or equivalent) to investigate and debug issues with web applications
Strong communication skills and the ability to comfortably articulate your thoughts and decisions, including with senior leadership
Strong time management skills, including the ability to prioritize tasks and focus on the most pressing issues

💡 Responsibilities

Work collaboratively with the engineering and client experience teams to identify and resolve issues in the product
Meet (virtually) with customers and internal stakeholders to diagnose potential issues
Write detailed technical specifications for engineers to reproduce and resolve identified issues
Utilize technical skills to execute scripts and run database queries in order to identify or resolve issues

AWSSQLMySQL

Posted about 1 month ago

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🔥 Senior Product Designer

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

🔍 Health Tech

🔧 Requirements

5-10 years of experience in product design with a strong portfolio of complex design work.
Expertise in design systems, user research, and interaction design.
Proficiency with tools like Figma and prototyping tools.
Ability to facilitate workshops and stakeholder alignment sessions.
Strong leadership and communication skills.

💡 Responsibilities

Lead the end-to-end design process for large-scale product initiatives.
Partner with product and engineering leaders to define goals and success metrics.
Conduct user research and testing to uncover pain points and validate solutions.
Deliver high-quality, pixel-perfect designs that align with business goals and design systems.
Define and evolve design patterns, contributing to the growth of our design system.
Advocate for user-centered design across the organization.
Mentor mid-level designers to elevate their design skills.
Collaborate on design strategies for multiple products and features.

LeadershipDesign PatternsFigmaUser Experience DesignProduct designPrototyping

Posted about 1 month ago

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🔥 Senior Operations Manager

Posted about 1 month ago

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

3-5 Years experience in Operations Roles or Operations adjacent roles
Educational background/degree in a relatable STEM or Business field
Seasoned Project Management Skills
Exceptional organizational skills
Outstanding written and verbal communication skills
Strong attention to detail
Ability to analyze large sets of data to identify trends, areas of improvement, and actionable insights using scripting, database languages, and spreadsheets
Proficiency in the following Software/Tools: Microsoft Excel / Google Sheets
Proficiency in CRMs (HubSpot, Salesforce, Zoho, etc.)
Proficiency in Project Management Softwares (Asana, Trello, etc.)
Proactive, self-motivated, and self-directed, with the ability to learn quickly and autonomously
Comfortable with frequent context-shifting and ranking task priorities

💡 Responsibilities

Gain deep understanding of automated and manual processes that sustain Prompt team
Drive key projects and initiatives alongside the Leadership team
Present solutions and ideas to immediate process disruptions to key stakeholders
Research and define bottlenecks within company processes and workflows
Develop and implement scalable processes across departments and companies
Review projects and work of Operations Associates and Analysts
Assist in training and mentoring new team members
Utilize data to backup strategic projects and initiatives

Posted about 1 month ago

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🔥 Senior Full Stack Software Engineer (B2B SaaS)

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of full stack web development experience
Strong communication skills
Knowledge of PHP, Laravel, Vue.JS, MySQL or equivalents
Enterprise engineering experience preferred
MVC architecture experience preferred

💡 Responsibilities

Influence engineering team strategy and product architecture
Create technical specifications for upcoming features
Oversee engineering grooming sessions and delegate feature development
Mentor up and coming engineers
Develop new features for the product
Participate in code reviews and design reviews
Conduct technical interviews

PHPSoftware DevelopmentFull Stack DevelopmentMySQLVue.Js

Posted about 1 month ago

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