Prompt

πŸ‘₯ 101-250πŸ’° $2,238,718 Seed over 4 years agoEducationiOSService IndustryUniversitiesSoftwareπŸ’Ό Private Company
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Prompt is revolutionizing the education sector with its writing feedback service platform, helping students hone their writing skills. Our platform provides personalized coaching and feedback, offering the kind of guidance great teachers provide when they have more time. We currently support students on tens of thousands of essays per year, acting as a virtual writing center for students, educators, and institutions. We are a technology-driven company, leveraging a modern tech stack including Cloudflare CDN, Google Tag Manager, and various security technologies to ensure a secure and reliable platform. Our engineering team thrives on solving complex problems. Prompt values a healthy work approach, encouraging smart work over hard work. We offer remote work options and are committed to creating a diverse and inclusive work environment. Prompt is in a period of significant growth, with a team of 101-250 employees. We have secured seed funding rounds and continue to expand our impact within the education space. Our focus is not only on innovative technology but also on contributing a positive impact through helping students achieve their academic and professional goals.

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πŸ“ United States, Canada

🧭 Full-Time

πŸ” Healthcare Technology

  • 2-5 years of experience in Rehabilitation Industry.
  • 1-3 years of experience on a Support team.
  • Proficiency in Word, Excel, PowerPoint, Google Workspace, Slack.
  • Become an expert in the Prompt software.
  • Develop and execute comprehensive onboarding programs.
  • Lead interactive onboarding sessions.

TrainingTechnical supportCRMCustomer support

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🧭 Full-Time

πŸ” Software Development

  • Proven experience as a Technical Writer, preferably in a software development environment.
  • Ability to write and review code, with a reasonable level of knowledge of how software development works.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Experience with documentation tools and platforms.
  • Ability to work collaboratively with engineers and other departments.
  • Familiarity with healthcare software and regulatory requirements is a plus.
  • Background in library science, technical writing, or a related field is highly desirable.
  • Completion of a coding bootcamp or equivalent experience is a plus.
  • Review existing documentation as well as new code comments in merge requests created by engineers.
  • Meet with engineers to gather additional information and clarify any uncertainties to write thorough documentation of their work.
  • Organize and maintain the discoverability of the documentation repository.
  • Ensure that all documentation is kept up to date with the latest product and feature updates.
  • Collaborate with the educational content, marketing, and customer success teams to provide them with the latest documentation updates and triage any inbound questions.
  • Write clear, concise, and user-friendly documentation that caters to both technical and non-technical audiences.
  • Assist in creating and maintaining runbooks for the 24/7 support team.
  • Continuously improve documentation processes and tools to enhance efficiency and effectiveness.
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πŸ“ United States, Canada

🧭 Full-Time

πŸ” Healthcare Technology

  • 3+ years experience in support engineering or software development
  • Working knowledge of MySQL or equivalent query language
  • Experience using Chrome DevTools for debugging
  • Knowledge of AWS services like EC2, S3, etc.
  • Identify and resolve issues in the product
  • Diagnose potential issues with customers and stakeholders
  • Write technical specifications for issue resolution
  • Execute scripts and run database queries

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🧭 Full-Time

πŸ” Healthcare Software

  • Bachelor's degree in Marketing, Business, or related field
  • Experience in software product marketing AND/OR outpatient therapy [PT, OT, SLP or related healthcare fields]
  • Creative thinker with a customer-centric mindset and a passion for innovation
  • Strong analytical skills with the ability to interpret data and make data-driven decisions
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex concepts
  • Ability to manage multiple projects simultaneously
  • Experience working cross-functionally with product management, sales, and marketing teams
  • Strong leadership and collaboration skills, with the ability to influence and align stakeholders towards common goals
  • Develop comprehensive product marketing plans that align with company objectives and drive revenue growth.
  • Conduct market research to identify customer needs, market trends, and competitive positioning.
  • Define target customer segments and develop messaging and positioning strategies that resonate with each audience.
  • Collaborate closely with cross-functional teams including product management, sales, and customer success to ensure alignment and execution of marketing initiatives.
  • Create compelling marketing collateral including product messaging, sales enablement materials, webinars/events, product tours, partnership announcements, and product launches.
  • Analyze marketing metrics and KPIs to measure the effectiveness of marketing campaigns and optimize strategies for success.
  • Stay aware of industry trends, competitor activities, and market dynamics to inform product roadmap and marketing strategies.
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🧭 Fulltime

πŸ” Healthcare

  • 3-5 Years experience in Operations Roles or Operations adjacent roles
  • Educational background/degree in a relatable STEM or Business field
  • Seasoned Project Management Skills
  • Exceptional organizational skills
  • Outstanding written and verbal communication skills
  • Strong attention to detail
  • Ability to analyze large sets of data to identify trends, areas of improvement, and actionable insights using scripting, database languages, and spreadsheets
  • Proficiency in the following Software/Tools: Microsoft Excel / Google Sheets, CRMs (HubSpot, Salesforce, Zoho, etc.), Project Management Softwares (Asana, Trello, etc.)
  • Gain deep understanding of automated and manual processes that sustain Prompt team
  • Drive key projects and initiatives alongside the Leadership team
  • Present solutions and ideas to immediate process disruptions to key stakeholders
  • Research and define bottlenecks within company processes and workflows
  • Develop and implement scalable processes across departments and companies
  • Review projects and work of Operations Associates and Analysts
  • Assist in training and mentoring new team members
  • Utilize data to backup strategic projects and initiatives
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🧭 Full-Time

πŸ” Healthcare

  • 10+ YOE working with cloud based databases, data lakes, data warehouses (S3, RDS, AWS Athena, AWS Redshift etc.)
  • Proficiency in data engineering tech stack; for example; Athena / Redshift / Glue / MySQL / Python / Spark / Kafka / SQL / AWS / Airflow/ DBT / containers and orchestration (Docker, Kubernetes) and others
  • Experience and understanding of distributed systems, data architecture design, and big data technologies
  • Experience with AWS technologies ( e.g., AWS Lambda, Redshift, RDS, S3, DMS, Glue, Kinesis, SNS etc.)
  • Knowledge of data quality management, data governance, and data security best practices
  • Good knowledge of DevOps engineering using Continuous Integration/Delivery tools like Kubernetes, Jenkins, Terraform, etc., thinking about automation, alerting, monitoring, security, and other declarative infrastructure
  • Experience with managing multiple data pipelines for internal and external data products/ pipelines
  • Creating robust and scalable architectures to manage the flow and storage of data across the organization.
  • Developing and managing Extract, Transform, Load processes to ensure data is accurately integrated from various sources into data warehouses or lakes.
  • Constructing automated pipelines for data processing and transformation, ensuring smooth data flow and timely availability for analysis.
  • Administering databases and ensuring their performance, integrity, and security.
  • Implementing data validation, cleansing, and governance practices to maintain high-quality and reliable data.
  • Working closely with AI engineers, BI engineers, Analysts, and business stakeholders to understand data requirements and provide support in their analytical tasks. Participate in code reviews and architecture discussions to exchange actionable feedback with peers. Contribute to engineering best practices and mentor junior team members. Help break down complex projects and requirements into sprints.
  • Monitoring and optimizing data systems for improved performance and efficiency.
  • Evaluating and integrating new tools and technologies to enhance data management capabilities.
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πŸ“ United States, Canada

🧭 Full-Time

πŸ” Healthcare Technology

  • 10+ years experience with cloud-based databases
  • Expert SQL knowledge
  • Knowledge of data modeling principles
  • Experience with ETL frameworks (AWS Glue, dbt)
  • Basic understanding of CI/CD processes
  • Version control with Git
  • Good working knowledge of Docker
  • Experience with backend programming (Python/Java/Go/Ruby/PHP)
  • Knowledge of SQL/NoSQL and Big Data technologies
  • Design and expand data pipelines by performing ETL/ELT
  • Gather requirements to transform data for end users
  • Develop and maintain Prompt’s Business Intelligence Platform
  • Enable third party data ingestion/extraction
  • Ensure scalable and maintainable data architecture
  • Investigate data for potential issues in ETL pipelines
  • Prepare documentation for future reference
  • Participate in code reviews and discussions
  • Contribute to engineering best practices and mentor junior team members
  • Create insightful dashboards and present findings

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🧭 Full-Time

πŸ” Medical Billing

  • 3+ years in the medical billing industry
  • 2-3 years minimum of billing experience for outpatient physical therapy clinics
  • Experience working in or with mid market RCM companies with 50 or more therapists preferably in a success role or RCM leadership role
  • 2-3 years minimum of RCM leadership experience
  • Solid understanding of fundamental accounting concepts
  • Strong technical skills
  • Highly Proficient in MS Excel
  • Understanding and learning software is a passion
  • Possess strong written and verbal communication skills
  • Able to work independently
  • Onboard teams to train RCM staff on billing best practices and support their platform transition
  • Assist sales with mid-market prospects
  • Assist sales and other departments as a product specialist on the billing platform for mid-market teams
  • Teach best practices on Prompt to teams
  • Provide reporting training to teams
  • Demonstrate proficiency in Excel and data analysis
  • Support client accounting and finance teams
  • Have a deep knowledge of the full revenue cycle and a baseline understanding of the role EDI/ERA plays
  • Establish and nurture relationships with client stakeholders and billing personnel
  • Understand unique team needs to help configure and develop workflows
  • Develop and maintain a deep understanding of our product offerings
  • Promote customer satisfaction and loyalty
  • Provide guidance and expertise to billing success managers/team members
  • Assist in teaching submission, posting, invoicing, AR, etc best practices
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πŸ“ United States, Canada

🧭 Full-Time

πŸ’Έ 100000.0 - 120000.0 USD per year

πŸ” Healthcare Technology

  • 4+ years in AI systems focusing on NLP
  • Bachelor’s degree in a relevant field; Master's or PhD preferred
  • Experience with AWS services
  • Strong understanding of telephony protocols
  • Proficient in Python and Docker
  • Drive AI application in telephony solutions
  • Lead AI projects from ideation to production
  • Train and develop junior engineers
  • Develop telephony AI systems using NLP
  • Improve client/internal operations with AI

AWSDockerPostgreSQLPythonMachine LearningMLFlowData science

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πŸ”₯ QA Analyst
Posted 1 day ago

🧭 Full-Time

πŸ” Healthcare Software

  • 1 - 3 years of experience in a QA Analyst or similar role, preferably working with healthcare-related software, particularly in rehab therapy or similar domains.
  • Solid experience with manual testing techniques such as functional, regression, smoke, and acceptance testing.
  • Strong documentation skills for writing test cases, test plans, and bug reports.
  • Exceptional ability to identify issues and inconsistencies in software and provide actionable feedback.
  • Excellent written and verbal communication skills, with the ability to collaborate across teams.
  • Strong analytical skills with a focus on troubleshooting and resolving issues.
  • Ability to work in a collaborative environment and adapt to shifting priorities.
  • Perform functional, regression, smoke, and acceptance testing on new and existing features.
  • Create detailed, well-organized test cases and execute them to verify the functionality of the product.
  • Identify, document, and communicate defects to the development team, ensuring timely resolution.
  • Work closely with cross-functional teams including product, development, and design to review project requirements, provide input during the testing phase, and ensure alignment on quality expectations.
  • Maintain accurate records of test plans, test cases, and results. Ensure clear and consistent documentation for stakeholders.
  • Contribute insights to enhance testing processes, documentation standards, and workflows. Advocate for quality in every stage of the software development lifecycle.
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