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Senior Operations Manager

Posted 2 days agoViewed

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πŸ’Ž Seniority level: Senior, 3-5 Years

πŸ” Industry: Healthcare

🏒 Company: PromptπŸ‘₯ 101-250πŸ’° $2,238,718 Seed over 4 years agoEducationiOSService IndustryUniversitiesSoftware

πŸ—£οΈ Languages: English

⏳ Experience: 3-5 Years

Requirements:
  • 3-5 Years experience in Operations Roles or Operations adjacent roles
  • Educational background/degree in a relatable STEM or Business field
  • Seasoned Project Management Skills
  • Exceptional organizational skills
  • Outstanding written and verbal communication skills
  • Strong attention to detail
  • Ability to analyze large sets of data to identify trends, areas of improvement, and actionable insights using scripting, database languages, and spreadsheets
  • Proficiency in the following Software/Tools: Microsoft Excel / Google Sheets, CRMs (HubSpot, Salesforce, Zoho, etc.), Project Management Softwares (Asana, Trello, etc.)
Responsibilities:
  • Gain deep understanding of automated and manual processes that sustain Prompt team
  • Drive key projects and initiatives alongside the Leadership team
  • Present solutions and ideas to immediate process disruptions to key stakeholders
  • Research and define bottlenecks within company processes and workflows
  • Develop and implement scalable processes across departments and companies
  • Review projects and work of Operations Associates and Analysts
  • Assist in training and mentoring new team members
  • Utilize data to backup strategic projects and initiatives
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