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Senior Operations Manager

Posted 9 days agoViewed

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💎 Seniority level: Manager

📍 Location: New York, London, United States

💸 Salary: 110000.0 - 135000.0 USD per year

🔍 Industry: Nonprofit

🏢 Company: Virgin

🗣️ Languages: English

🪄 Skills: Project ManagementPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementBusiness OperationsFinancial ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft OfficeAccountingOrganizational skillsWritten communicationComplianceRelationship buildingProblem-solving skillsMS OfficeTeamworkNegotiation skillsReportingActive listeningRecruitmentBudgetingRisk ManagementStakeholder managementStrategic thinkingCRMChange ManagementBudget management

Requirements:
  • Proven track record in managing operations, financials, and contracts, ideally with experience in startups or nonprofits, and a passion for managing cross-functional teams.
  • Strong project management skills, adept at strategic planning, navigating ambiguity, and handling complex initiatives with a solutions-oriented approach.
  • A people-focused communicator who builds strong relationships, fosters teamwork, and inspires support across all levels.
  • Thrives in high-energy environments, juggling time-sensitive priorities with excellent organizational skills and attention to detail.
  • Fosters strong internal and external relationships, underpinned by exceptional communication skills and the ability to influence key stakeholders to manage risks and deliver on organizational goals.
  • Always looking for opportunities to innovate and improve, with an understanding of both immediate and long-term impacts of policies and procedures.
  • Deeply committed to social and environmental issues, with a belief in science, collective leadership, and partnerships to drive meaningful change.
  • Brings urgency, accountability, and an ability to inspire action while remaining flexible and open to new ideas.
Responsibilities:
  • Establish Operational Foundations: Transition Planetary Guardians to an independent entity, ensuring 501c3 legal requirements, governance structures, and operational functions (HR, finance, audit, IT, procurement, legal, Tax, CRM) are in place.
  • Drive Strategic Planning: Manage annual planning, budgeting, and OKR (objectives and key results) tracking.
  • Oversee BAU Operations: Lead day-to-day operations, including supplier relationships, contracts, people management, recruitment plans, onboarding, benefits, and financial management.
  • Governance and Compliance: Ensure adherence to charitable laws, engage external legal support (as required), manage due diligence processes, prepare annual charity reports, and maintain up-to-date policies and insurance coverage.
  • Data and Systems Management: Oversee data governance, CRM systems, and partner/donor vetting, while effectively communicating impact metrics.
  • Event and Special Project Coordination: Manage logistics, vendor relations, and schedules for major events, while leading special projects as required.
  • Board Management and Reporting: Coordinate Board meetings and prepare relevant materials, alongside fulfilling reporting requirements for internal stakeholders, external partners, and regulators.
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