Highnote

👥 1-10💰 $2,500,000 5 months agoMusic Software💼 Private Company

Highnote is building the future of audio collaboration. Our platform empowers musicians, podcasters, and other creators to easily collaborate on audio files by providing voice notes, timestamped reactions, and feedback tools, all in one place. We aim to be the go-to platform for seamless audio creation and conversation, completely free and accessible from any device. Our technology stack includes SPF, SSL by Default, Apple Mobile Web Clips Icon, Google Tag Manager, HSTS, Google Analytics, DNSSEC, Content Delivery Network, Global Site Tag, and LetsEncrypt, ensuring a secure and user-friendly experience. We're a small but mighty team of 1-10 employees, driven by a shared passion for innovation in the audio space. We are committed to building a diverse and inclusive team. We value the varied backgrounds and the diverse perspectives of our employees. Founded in 2020, Highnote has quickly gained traction, currently we have raised $4.7M in funding over 3 rounds. Our team is spread across the globe, and we're actively building our presence. We're seeking talented individuals to join us on this exciting journey. We're a flat organization that allows everyone to have direct exposure to our leadership team. We are looking for builders who thrive in ambiguity.

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Jobs at this company:

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🔥 Controller

Posted about 2 months ago

🧭 Full-Time

💸 140000.0 - 180000.0 USD per year

🔍 Fintech, Payments

🔧 Requirements

15+ years in accounting, with at least 5 years in senior leadership roles within a high-growth fintech or payments company.
In-depth understanding of the payments ecosystem including economics, interchange rules, and payment accounting principles.
Demonstrated success in driving results in a fast-paced, dynamic environment.
Extensive experience with ERP systems (such as NetSuite and Bill.com) and ability to leverage technology to optimize financial processes.
CPA required.
A bachelor’s degree in Accounting or a related field with a solid understanding of payment-related accounting law and regulatory standards.
Strong decision-making and reasoning capabilities and excellent judgment.
Thrives in dynamic, ambiguous startup environments, able to introduce structure and scalable processes that support growth.
Excellent communicator - able to collaborate effectively across departments and provide clear, concise information to executives and other internal and external stakeholders.
A hands-on, action-oriented leader who takes ownership and consistently delivers outcomes and has an outrageous attention to detail.

💡 Responsibilities

Lead and execute all aspects of accounting operations, including the month-end close, ensuring the timely and accurate preparation of financial statements in strict adherence to GAAP and payroll accounting.
Collaborate with external auditors and internal teams to manage audits and ensure full compliance with financial regulations, industry standards and investment obligations.
Develop and implement robust accounting policies and procedures to strengthen internal controls as the company scales.
Continuously refine and optimize the month-end close processes and financial reporting standards, enhancing systems to support rapid company growth.
Ensure the company’s tax position is effectively managed and all tax returns are filed accurately and on time.
Manage accounts payable, accounts receivable, and payroll reconciliation to maintain accurate financial records.
Lead and optimize financial processes, automation, and system implementations to support growth.
Partner with FP&A to provide financial insights, cash flow management, and forecasting.

Posted about 2 months ago

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🔥 Senior Risk Analyst - Issuance

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 90000.0 - 130000.0 USD per year

🔍 Fintech

🔧 Requirements

8+ years experience on a risk team
Knowledge of CIP, BSA/AML principles
Experience in risk at a bank or financial institution

💡 Responsibilities

Perform Know Your Business and Know Your Customer reviews
Verify application details and documents
Analyze transaction data for fraud and compliance risks
Investigate suspicious activity and document findings

SQLData AnalysisRisk Management

Posted about 2 months ago

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🔥 Senior Implementation Manager

Posted about 2 months ago

🧭 Full-Time

💸 160000.0 - 200000.0 USD per year

🔍 Fintech/Payments

🔧 Requirements

10+ years of experience in card issuing, program management, or a related fintech/payments field.
Proven track record of successfully launching large-scale card programs with a strong emphasis on risk management and regulatory compliance
Proficiency with advanced project management tools (such as Jira, Monday.com, Airtable) and frameworks (Agile, Waterfall)
Highly organized, detail-oriented, and adept at driving multiple large-scale initiatives in parallel
Exceptional communication (written and verbal) with strong executive presence to engage C-level stakeholders
Demonstrated ability to foster collaboration across diverse teams and influence outcomes without direct authority
Action oriented; no task is too small or insignificant for you
Outrageous sense of urgency

💡 Responsibilities

Act as the strategic partner to customers, shaping the program design and ensuring alignment with their business objectives.
Provide high-level guidance on compliance, regulatory, and operational best practices in collaboration with internal and external stakeholders.
Build and maintain strong executive-level relationships, both internally (across Product, Compliance, Operations) and externally (customers, sponsor banks, card networks)
Develop and execute comprehensive, multi-phase project plans to support the implementation of complex card programs.
Leverage advanced project management methodologies to anticipate risks, solve issues quickly, and maintain seamless communication
Collaborate effectively internally and with the bank partner to deliver against committed timelines, manage brand guidelines, and ensure adherence to network regulations.
Provide expert consultation to customers on policies, marketing materials, and card art, ensuring regulatory compliance and brand consistency
Configure the Highnote platform to meet complex program specifications, integrating seamlessly with customer systems.
Offer ongoing operational support post-launch, positioning yourself as a trusted advisor for evolving program requirements
Take ownership and deliver results in a fast-paced and ambiguous environment
Identify and champion opportunities to optimize implementation processes, enhancing speed-to-market and customer satisfaction
Contribute to Highnote’s overall knowledge base by documenting lessons learned and driving strategic discussions around product enhancements

Posted about 2 months ago

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🔥 Senior Chargeback Analyst

Posted about 2 months ago

💸 90000.0 - 130000.0 USD per year

🔍 Fintech

🔧 Requirements

NOT STATED

💡 Responsibilities

Responsible for processing merchant chargebacks end-to-end.
Review evidence or case presented and leverage acquirer/schemes dispute resolution management rules to determine the validity of each claim and its potential for recovery.
Ensure disputes are submitted in accordance with acquirer/scheme operating regulations, and that all required evidentiary and technical conditions and requirements are met.
Ensure incoming/outgoing disputes balance with the acquirer portal and financial books.
Monitor chargeback data to identify trends and patterns that could increase risk.
Communicate with merchants regarding their chargeback activity and take appropriate action.
Manage merchants through remediation plans as they approach or exceed chargeback thresholds assigned by the card schemes or internal policies.
Assist with risk monitoring for merchants including evaluating chargeback risk on transactions.

Posted about 2 months ago

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🔥 Senior Account Executive

Posted about 2 months ago

💸 135000.0 - 160000.0 USD per year

🔍 Fintech

🔧 Requirements

8+ years of sales experience with a track record of top performance
5+ years of experience selling an API product
Ability to understand complex technical product requirements
Experience negotiating legal contracts
Strong presentation skills, particularly for in-person meetings with multiple stakeholders
An entrepreneurial and ‘getting-things-done’ mindset focused on delivering results
A strategic, collaborative, and inclusive approach
Strong communication and presentation skills
Ownership mindset - caring about seeing projects through from start to finish
Lead by example, with empathy and humility

💡 Responsibilities

Own a customer account list and develop plans for winning and expanding business with enterprise companies
Develop outbound strategies that create and nurture customer opportunities
You will identify, qualify, develop, propose, and close customer opportunities
You will build strong relationships to foster and expand customer trust
You will define and execute sales strategies that drive profitable growth while delivering meaningful customer value
Develop relationships with executive stakeholders at new and existing clients
Collaborate cross-functionally with operations, product management and product marketing to communicate requirements and opportunities for targeted accounts

Posted about 2 months ago

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🔥 Senior Risk Analyst - Acquiring

Posted about 2 months ago

🧭 Full-Time

💸 90000.0 - 130000.0 USD per year

🔍 Fintech

🔧 Requirements

6+ years of experience on a risk team with a focus on BSA/AML principles, fraud investigations, and suspicious activity reporting
CAMS, CFE, and/or CFCS certification
Awareness of compliance obligations for merchant acquiring platforms
Experience in working in risk at a merchant acquirer, Payment Facilitator, or other financial institution
Experience using SQL and BigQuery

💡 Responsibilities

Assess ongoing risk and due diligence needs for merchant account customers abiding by enterprise policies.
Analyze transaction data to identify fraud, credit, and compliance risks and perform risk mitigating actions where appropriate.
Investigate and complete comprehensive due diligence on accounts that flag in transaction monitoring, chargeback activity, AML, fraud, and sanctions reports.
Document risk decisioning with supporting evidence and capture risk mitigation actions taken.
Accurately complete referrals for Suspicious Activity Reporting.
Defining and adapting risk approaches to ever-evolving trends in order to protect the company against risk posed by operations and subscriber activity.

Posted about 2 months ago

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