- Learn the sales process by working with the sales team on sales and service calls.
- Prospect consistently and cold-call at least 50 potential customers each month to obtain new business.
- Document and benchmark prospecting activity in CRM software.
- Report sales data and pipeline information to management.
- Attend trade shows and required company events.
- Build and maintain professional contacts through business networking.
- Manage accounts and provide service to existing customers.
- Coordinate with internal customer service and design teams.
- Travel to support customers, including 15 facility visits for sales or account management.
- Conduct customer cover audits as needed and address customer concerns and quality issues.
Customer serviceAccount Management