OpenFn

OpenFn is an IT firm that helps health and humanitarian interventions achieve scale through integration, automation, and interoperability.

11-50 employees

$335K grant

Consulting

Private Company

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Consulting Software Engineering Information Technology Health Care Software

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions8

RemoteBased in Sub-Saharan Africa (Africa time zones). Workable locations: RwandaCameroon+2 more locationsContractDigital public goodsPosted

Program Manager (French-speaking)

Own relationships and account plans for a portfolio of existing subscription customers.
Plan and lead Quarterly Business Reviews and other regular customer check-ins.
Develop working knowledge of the OpenFn platform and how customers use it.
Monitor customer adoption, identify risks, and coordinate specialist support when needed.
Own renewals, forecast accurately, and lead recovery plans for at-risk accounts.
Identify and pursue account growth opportunities, including tier upgrades and cross-sell.
Coordinate handoffs, support, implementation work, and escalations to meet SLA commitments.
Represent customer feedback to product and services teams.
Establish program management playbooks, cadences, and health-scoring practices.
Maintain CRM account data and report retention and growth metrics to leadership.

SalesforceRESTful APIsAccount Management+3 more

Showing 1 of 8 positions

Overview

OpenFn offers an open-source integration platform for workflow automation, data exchange, and AI orchestration. The company supports governments, NGOs, and social enterprises in improving operations through workflow automation, data integration, and interoperability. OpenFn's products include the OpenFn Integration Platform, OpenFn Payments, OpenFn Adaptors, and OpenFn Workflow Builder. The company provides deployment, maintenance, and support services. OpenFn works with organizations in sectors such as health, humanitarian response, and government digital transformation. Implementations have included Ghana Health Service for national IDs for newborns and the Thai Ministry of Public Health for validating at-risk children.

Culture

OpenFn operates as a fully remote organization with team members distributed across Europe, Africa, and North America in 12 countries. The company prioritizes open-source principles. OpenFn holds team meetups in locations across Europe and Africa. Employees are expected to have reliable internet access and a dedicated quiet workspace.

Technology

OpenFn develops an open-source integration platform for workflow automation, data exchange, and AI orchestration. The platform uses Elixir/Phoenix and Node.js for backend services. Other technologies include TypeScript, Tailwind, Google Kubernetes Engine, Terraform, and Ansible. The platform integrates with systems such as DHIS2, CommCare, ODK, Kobo Toolbox, Salesforce, HL7 FHIR, HTTP, and PostgreSQL. OpenFn Adaptors offer over 70 open-source connectors for integration.

Why Work Here

OpenFn offers flexible working hours and schedules. The company provides opportunities to influence the platform's architecture and contribute to technical strategy. There are opportunities for leadership and advancement within the organization.

Benefits and Perks

Compensation is based on experience and follows OpenFn's Equal Pay for Equal Work framework. Roles may include variable pay tied to revenue growth or fundraising outcomes. Benefits include exposure to industry and technology trends in health, humanitarian, and government digital transformation.

Tech Stack

frameworkwidgetsmobile

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