- Manage enterprise implementations from kickoff through the customer lifecycle.
- Train customers to configure their TrustArc platform across its modules.
- Drive platform adoption across a portfolio of customers.
- Teach customers to use TrustArc's Arc Intelligence AI features in their privacy work.
- Show customers how to connect AI assistants to TrustArc through its MCP server.
- Assist customers with building and maintaining Workato integration recipes connecting TrustArc to HR, CRM, marketing, and support systems.
- Organize customer feature requests, capture their business cases, and manage expectations.
- Serve as the primary contact and trusted advisor to customers.
- Run business reviews reporting on outcomes and adoption.
- Flag renewal risk early.
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