- Oversee all executional aspects of program development: strategy, creative development, production, budgeting, and measurement.
- Build and maintain strong relationships with clients, vendors, and internal teams.
- Lead client presentations, meetings, and training sessions with clarity and professionalism.
- Communicate effectively and provide clear, actionable feedback to internal teams.
- Translate client feedback into well-informed strategic and tactical direction.
- Contribute thought leadership and strategic recommendations that support client goals.
- Solve problems proactively with effective, efficient solutions.
- Assess and improve agency workflows and processes for better outcomes.
- Manage day-to-day client communications, campaign tracking, and budget reporting.