Chattermill

Chattermill is a customer intelligence platform using cutting-edge deep learning and AI to help organizations understand their customer experience. We analyze feedback from various sources, providing actionable insights at scale to boost loyalty and advocacy. Our approach is unique, focusing on the most relevant CX aspects for each client. We seamlessly integrate with existing feedback systems, combining machine learning with a deep understanding of our clients' businesses and customers. This allows teams to dive deeper into customer insights than ever before, identifying key drivers of user satisfaction and growth. Founded in 2015, we've partnered with leading brands like Uber, HelloFresh, and Wise, establishing ourselves as a pioneering platform for delivering exceptional customer experiences at scale. Our tech stack includes Amazon Web Services, Google Cloud, Cloudflare CDN and Hosting, and we utilize technologies like DNSSEC and HSTS for security. We foster a collaborative engineering culture with a strong emphasis on data-driven decision making. We're proud to offer flexible and remote-friendly work environments, empowering our employees with choice and trust. Our commitment to continuous learning is reflected in our annual learning and development budgets, ensuring our team stays at the forefront of innovation. Chattermill values experience-led growth, trust, responsible ownership, a passion for progress, ambitious goals, and a collaborative team environment. We're a growing company with over $34 million in funding, committed to analyzing over a billion pieces of customer feedback by 2027. We believe the right team is key to success, and we invite you to join us on our journey. We offer a comprehensive benefits package including monthly health and wellness budgets, flexible working arrangements, generous holiday time, and opportunities for company equity. Our diverse and inclusive workplace welcomes candidates from all backgrounds, fostering a collaborative atmosphere where everyone can thrive and contribute their unique skills and perspectives. We prioritize employee growth and wellbeing, providing support and opportunities for development within a dynamic and rewarding work environment.