- Lead standard onboarding and implementation sessions for university, outplacement, and enterprise partners.
- Deliver live virtual faculty, student, and coach training and run recurring office hours.
- Maintain all customer-facing educational resources including Knowledge Base, video library, and product guides.
- Develop and execute Train-the-Trainer certifications, semester launch kits, and adoption campaigns.
- Manage onboarding-phase HubSpot updates, meeting summaries, and training schedules.
- Track webinar attendance, adoption metrics, and report training effectiveness.
- Implement and maintain AI-assisted operational workflows.
CRMHubSpot