- Train and support transplant teams in the use of the OrganOx metra.
- Ensure centers and teams remain competent through regular in-person follow-ups.
- Contribute to a 24/7 on-call technical support rota.
- Establish and maintain customer relationships to support adoption.
- Identify and develop technology champions at each customer site.
- Track account performance and clinical progression.
- Maintain customer databases and collect regulatory consent.
- Report product feedback to Quality and Engineering teams.