- Train and support organ retrieval and transplant teams in using OrganOx metra according to company policies and procedures.
- Provide remote and onsite support while generally on call 24/7 for about 15 days a month, including holidays and weekends.
- Organize site initiation and refresher visits, in-person and remote training sessions, and centralized training events.
- Communicate with transplant teams, internal management, and coworkers.
- Create case study reviews with guidance from senior colleagues.
- Support managers, directors, and other internal staff with assignments when not on call.
- Collect data with liver transplant teams on livers perfused and preserved on metra to build a product-performance and use database.
- Attend local, regional, national, and international meetings and conferences on behalf of OrganOx.
- Maintain positive working relationships with end users and complete administrative tasks related to expenses and communication.
- Follow applicable quality policies and procedures.
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