- Provide technical guidance on customer and prospect calls involving customization, non-standard use, troubleshooting, and potential API capabilities.
- Work with the product team to get AI products live in customer systems, including changes to APIs or partner integrations and customer enablement.
- Design integration solutions covering data flows, field and status mapping, error handling, and configuration.
- Own customer solutions end to end with engineering by writing requirements, breaking down work, tracking delivery, and communicating through go-live.
- Act as the hands-on technical counterpart for Bullhorn, Symplr CTM, Workday, VMS partners, and direct sourcing partners.
- Convert recurring integration questions into documentation and configuration guides for Customer Success and Implementation.
- Identify recurring custom solutions and help turn them into standard product capabilities.
RESTful APIsPostman