- Proactively call, text, and follow up with interested leads.
- Qualify prospective clients and communicate the value of services.
- Convert leads into customers while working toward sales goals.
- Serve as the primary point of contact for clients throughout their experience.
- Monitor and manage client communications across inboxes, calls, and texts.
- Answer questions, resolve issues, and provide project updates.
- Coordinate with internal design and operations teams to manage project timelines.
- Maintain accurate records in internal systems.
Project CoordinationCustomer serviceAccount Management+1 more