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🔍 Banking
- Excellent verbal and written communication skills and the ability to engage and communicate with both technical and non-technical stakeholders
- Managed and influenced a diverse range of stakeholders, both internally and externally
- Facilitated meetings and forums which drive outcomes and value to the business and clients
- A track record of proactively identifying and solving problems
- Experience of defining and documenting processes using common tools and standard methodologies
- Worked within an outcome-focused agile technology environment and applied Agile principles in practice
- Experience of developing and maintaining plans
- Experience working directly with product and engineering teams in an agile environment
- Advanced skills in using the Microsoft Office suite, particularly Excel and PowerPoint
- Skills in Atlassian products Confluence and Jira
- Created and managed document libraries in SharePoint / OneDrive
- Act as the primary point of contact for clients or senior internal leaders, managing relationships and ensuring their needs are met
- Oversee programme management efforts, coordinating multiple interconnected workstreams to ensure alignment and successful delivery
- Maintain and track progress on initiative roadmaps, assisting teams in monitoring the delivery of capabilities and meeting milestones
- Collaborate with engineering and platform teams on tasks such as setting up environments (e.g., AWS accounts) and supporting technical and product aspects of various delivery programmes
- Drive process improvements and define best practices for client engagement and delivery
- Use tools like Jira and confluence to monitor workflows, track risks and dependencies, and manage issues proactively
- Lead internal projects and initiatives to support organisational goals and enhance operational efficiency
- Shape and maintain client engagement blueprints and frameworks (e.g., in Confluence)
- Helping the Client teams define and maintain the Delivery Process to operate as part of Pre-Sales, PoC, Mobilisation and Delivery Phases
- Ability and initiative to jump in and out of the detail when necessary
- Collaborative attitude and willingness to contribute towards achieving common goals
Project ManagementAgileJiraRelease ManagementCommunication SkillsMicrosoft ExcelProblem SolvingMicrosoft OfficeAgile methodologiesWritten communicationExcellent communication skillsVerbal communicationClient relationship managementRisk ManagementTeam managementStakeholder managementProcess improvementChange ManagementConfluencePowerPoint
Posted 7 days ago
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