ECFX

The leader in automated electronic court filing notice management for law firms and corporate legal departments.

11-50 employees

Founded 2019

$7M series unknown

Legal Tech

Private Company

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Legal Tech Software

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions2

United StatesFull-TimeLegal TechnologyPosted

Customer Success Manager

Proactively monitor clients’ court notice processing queues to identify, assess, and resolve errors
Build and maintain strong, long-term client relationships as an extension of their team
Drive continuous improvement by identifying process gaps, standardizing best practices, and improving operational efficiency
Develop deep expertise in ECFX products to deliver effective technical support and guidance
Assist with onboarding and implementation of new clients, particularly on technical configuration and setup
Partner with internal teams to escalate and resolve product issues efficiently
Plan and deliver client training to drive adoption and self-sufficiency
Communicate clearly with clients regarding system performance, issues, and resolutions
Support ongoing client success by identifying opportunities to improve usage and outcomes

Project ManagementJiraTechnical support+3 more

Showing 1 of 2 positions

About ECFX

ECFX transforms legal operations by automating electronic court filing notices. Our platform processes millions of documents, saving law firms hundreds of hours each week. We integrate seamlessly with existing case management and document management systems. Our solutions enable firms to gain control, mitigate risks, and improve visibility. We are trusted by leading firms like Perkins Coie LLP and Dentons U.S. LLP.

How We Work

You will join a fully remote team that accommodates every US time zone. We embrace flexibility in working hours. Our agile environment ensures your contributions are visible. You will participate in sprint planning, standups, and retrospectives. We offer discretionary time off, trusting you to manage your work-life harmony.

Engineering at ECFX

We are building the next generation of legal automation, fixing broken document management processes. Our SaaS application automates legal document workflows end-to-end. This includes retrieval across dozens of court systems to secure storage. We use Java, PostgreSQL, and Micronaut. AI-assisted development is core to our process, with tools like Claude Code and GitHub Copilot. You will solve real puzzles, tackling messy and inconsistent legal document sources. We focus on resilient and fast systems. You will build automation pipelines that handle unpredictable document sources. Our team emphasizes thorough code reviews and continuous integration/continuous deployment pipelines.

Why Join Us

You will build software with immediate, visible impact on real legal teams.
You will grow fast in an environment where AI-powered development is the norm.
You will solve complex automation challenges for the legal industry.
You will own what you build, monitoring performance and deploying fixes for a live SaaS platform.
You will collaborate in a small, fast team where your voice and contributions matter.

Benefits & Perks

Fully remote role accommodating all US time zones, including Hawaii.
Discretionary Time Off (DTO) policy for unplanned time off.
Comprehensive coverage: health, dental, vision, and life insurance.
Opportunity to participate in company stock option plan.
Opportunity to participate in 401K plan.

Tech Stack

web_serveranalyticsmobilewidgets

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