VGS

VGS is the World'd Leader in Payment Tokenization

251-500 employees
Mobile Payments
Private Company

Open Positions16

Solutions Support Engineer in EuropeFull-TimePayments infrastructurePosted
  • Conduct technical discovery with EU prospects and customers, Sales, and Account Management.
  • Partner with EU Sales on technical strategy from discovery through architecture approval.
  • Map payment flows across merchants, PSPs, processors, acquirers, card networks, wallets, and third parties.
  • Architect solutions using VGS capabilities, including vaulting, card management, tokens, Account Updater, 3DS, wallet payments, account validation, and data security.
  • Create architecture diagrams, proposals, demos, and proofs of concept, and support RFIs and security reviews.
  • Hand off approved solution designs to Implementation and provide technical oversight through go-live.
  • Serve as the solution-level escalation point for Support and help diagnose customer setup issues.
  • Reproduce and diagnose support issues using cURL, Postman, logs, and network troubleshooting.
  • Resolve issues, identify workarounds, or escalate actionable bug reports to Engineering.
  • Turn customer and market feedback into product-roadmap input and reusable architectures, integration patterns, and team enablement.
PythonJavaJavascript+3 more
Showing 1 of 16 positions

Company Overview

VGS is a San Francisco-based financial services company established in 2015. The company specializes in payment tokenization and credential management. VGS offers a data security platform that enables businesses to handle sensitive payment and personal data without direct storage. Their approach involves vaulting sensitive data and replacing it with non-sensitive tokens. VGS provides a suite of solutions including a Card Management Platform, a PCI-compliant Vault, and network value-added services such as Network Tokens, Account Updater, and Card Attributes. VGS stores over 9 billion tokens, processes more than 10 billion monthly interactions, and stores 70% of all US cards.

Culture

  • VGS operates with a remote-first philosophy.
  • Flexibility is a working practice.
  • A hybrid schedule is implemented for employees within 30 miles of an office location.
  • The company prioritizes asynchronous communication.

Technology and Engineering

VGS uses a technology stack that includes AWS, Kubernetes, Java, TypeScript, and Python. The engineering team utilizes AI-augmented SDLC tooling. Specific technologies include Terraform for infrastructure-as-code, Docker, GitOps workflows (Flux, Argo, GitHub Actions), Prometheus, Grafana, and OpenTelemetry for observability. Kafka (MSK) is used for data streaming. The company also uses Spring/Spring Boot for Java microservices and SQS for messaging systems.

Working Conditions

  • Full-time and contractor employment types are available.
  • Remote work is available.
  • Hybrid work is available for those within 30 miles of an office.
  • Hiring locations include Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Michigan, Minnesota, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Ontario (Canada), Alberta (Canada), and British Columbia (Canada).
  • Engineers participate in on-call rotations.

Benefits and Perks

  • Competitive salary is offered.
  • 401(k) with a 4% match and immediate vesting (US only) is provided.
  • Early equity is provided.
  • Internet stipend is offered.
  • Learning stipend is offered.
  • Office set-up stipend (US only) is offered.
  • Medical, dental, and vision insurance are provided.
  • HSA/FSA options are available.
  • Life and disability insurance are provided.
  • Pet insurance is available. Flexible PTO is provided. Paid national holidays are included. A global parental leave program is available. Opportunities for promotion from within are offered. Lunch and learns are available. Team events and summits are organized. Flexible working hours are provided. Weekly office lunches are offered. An employee discount platform is available.

Tech Stack

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