- Ensure customer compliance with state-specific resale requirements and process renewals according to schedules.
- Monitor incoming communications to the Resale Team and route as necessary.
- Perform customer information updates including address, name, and ownership changes within 24 hours.
- Collaborate with customers, Inside Sales, and Credit departments to resolve resale issues and collect required forms.
- Meet deadlines for the monthly state resale renewal project.
- Maintain and update customer software and information systems accurately.
Customer serviceMicrosoft OfficeOrganizational skills+3 more