- Partner with the VP of Global Channel Sales to provide day-to-day support to the Azul Channel Team.
- Own and manage the Channel Partner Program.
- Administer partner rebates, referral fees, and Market Development Funds programs, including payment tracking and processing.
- Manage the PRM platform, partner portal, vendor relationship, and partner data in Salesforce.com.
- Own deal registration processes, channel reporting, and partner performance dashboards.
- Manage partner onboarding, compliance, training content, certification data, and compliance reporting.
- Administer partner-facing content platforms and maintain deal registration guides, price books, program terms, and partner communications.
- Manage partner contracting using e-signature or contract lifecycle tools.
- Own the partner support ticketing queue and triage and resolve partner-submitted issues.
- Support Alliance and Marketplace operations, including listing maintenance and cross-team coordination.
SalesforceChange Management