- Own and drive high-impact, cross-functional initiatives with clear P&L accountability
- Evaluate, prioritize, and execute new growth opportunities across channels, markets, and services
- Set the roadmap for improving unit economics and marketplace efficiency across both consumer and service provider dynamics
- Identify where we can unlock revenue, expand margins, or eliminate inefficiencies — and lead the implementation
- Partner with Marketing, Product, Finance, and Operations to improve funnel performance, pricing strategy, and marketplace liquidity
- Build and oversee the analytical infrastructure (models, dashboards, KPI frameworks) that informs executive decision-making
- Lead rigorous business cases for major investments, new markets, and expansion bets
- Monitor core P&L KPIs and proactively surface risks, trade-offs, and opportunities to the executive team
- Establish scalable systems and processes that strengthen operational discipline as we grow
- Leverage AI and automation tools to increase team velocity, improve insight quality, and raise performance standards
- Develop and mentor high-performing operators as the function scales