- Support country offices in implementing and strengthening Complaint and Feedback Mechanisms (CFMs).
- Monitor safeguarding, PSEAH, and child protection policies and compliance in collaboration with field offices.
- Contribute to capacity strengthening through training development, Communities of Practice, and onboarding.
- Manage documentation for investigations, including case tracking, logistics, and confidential record maintenance.
- Administer accountability systems like FaceUp, including data analysis, reporting, and troubleshooting.
- Coordinate unit priorities, track project deliverables, and maintain knowledge management systems.
- Develop communication and training materials for diverse audiences and coordinate French-language translation and adaptation.
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