- Define and own the product vision, strategy, and roadmap for VoC Surveys, balancing short-term execution with a 6 to 18-month strategic horizon.
- Identify opportunities to deepen VoC's integration into the unified Contentsquare platform.
- Conduct deep customer and market research to understand user needs and competitive dynamics.
- Champion an AI-first approach to VoC, working with Sense AI teams to embed intelligent automation across survey creation and insight generation.
- Partner daily with an Engineering Manager and a team of five engineers to drive discovery and delivery.
- Define product KPIs and success metrics, and use data to continuously inform roadmap decisions.
- Collaborate with Customer Success, Sales, and Marketing to support go-to-market priorities.
Data AnalysisProduct ManagementMarket Research