Pacify

👥 1-10💰 $1,100,000 Seed about 10 years agoWellness Health Care Parenting💼 Private Company

Pacify is a leading provider of virtual, value-based maternal and pediatric healthcare. We connect new and expecting parents with a network of expert doulas, lactation consultants, and nurses through our tech-enabled platform. This allows us to deliver personalized, on-demand care, improving health outcomes and reducing costs for managed care organizations, public health programs, health systems, and employers. Our mission is to make parenting easier and more accessible for all families. We leverage a modern tech stack including iPhone/mobile-compatible applications, Google Tag Manager for data analysis, and Amazon web services for hosting, ensuring a reliable and scalable platform. Our small but mighty team embraces a collaborative and innovative engineering culture, focused on building solutions that positively impact public health. We're committed to providing an exceptional user experience and a supportive work environment. Founded in 2014, Pacify has consistently grown and expanded its services, recently acquiring Major Care and Family Ways to further enhance our doula-led maternity care offerings across the US. We have successfully secured seed funding and continue to pursue opportunities to scale our impact. Our team is passionate about utilizing technology to improve the lives of new and expecting parents, creating a rewarding career experience in the process. Pacify is an Equal Opportunity Employer committed to diversity and inclusion. We offer a remote-friendly work environment and prioritize work-life balance. If you share our passion for transforming maternal and pediatric healthcare, we encourage you to explore our current openings.

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Jobs at this company:

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🔥 Partnership Success Manager I (Remote)

Posted 24 days ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

2-3 years of client management or account management experience.
Strong EQ - ability to read a room and adjust the message to the audience.
Exceptional organizational and project management skills with a demonstrated ability to prioritize tasks quickly and effectively based on changing needs.
An interest and understanding of healthcare with a specific interest in maternal health and Medicaid.
Excellent oral and written communication skills; ability to design and deliver presentations and lead external calls.
Ability to work independently without explicit direction.
Strong team player and self-starter who thrives in a changing, fast-paced environment
Fluency with Google suite and Microsoft Office suite

💡 Responsibilities

Serve as the main Pacify point of contact for all assigned Pacify accounts and manage the overall success of these partnerships.
Manage client expectations by building relationships, communicating project status and open issues, presenting reports, answering program questions, managing change, and facilitating regular meetings.
Coordinate with internal cross-functional stakeholders, including sales, marketing, clinical, and product teams to ensure delivery according to the agreed upon scope and schedule.
Project manage open items for client programs, ensuring timely resolution and alignment with company best practices to drive efficiency, quality, and client satisfaction.
Utilize sound judgment in assessing client relationship health; identifying, mitigating, and resolving problems that may arise.
Work with the Partnership Success leadership to support account growth and drive ongoing value in support of the partner’s strategic objectives.
Contribute to continuous process improvements within the Partnership Success team and organization.
Ensure that all practices are carried out in a professional and ethical manner to maintain the company’s reputation as a high-quality solutions provider.

Project ManagementCross-functional Team LeadershipCommunication SkillsMicrosoft OfficeOrganizational skillsPresentation skillsWritten communicationRelationship buildingProblem-solving skillsAccount ManagementClient relationship managementSales experienceCustomer Success

Posted 24 days ago

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