Midnite

๐Ÿ‘ฅ 11-50๐Ÿ’ฐ $16,000,000 Series A about 3 years agoGambling๐Ÿ’ผ Private Company
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Midnite is revolutionizing esports betting with a cutting-edge platform designed for today's fans. We offer a superior user experience, built from the ground up with the latest technologies, unlike traditional betting websites. Our focus is on bringing fans closer to the games they love through the thrill of winning. We're a fast-growing company backed by leading London investors, currently employing 11-50 people. Our engineering team utilizes a modern tech stack, including Python (Flask, Pytest, Mypy), AWS, PostgreSQL, Docker, and Terraform, deploying daily. We value collaboration and continuous improvement, providing mentorship and a supportive environment for engineers to develop their skills. We embrace flexible working arrangements, empowering our team to work remotely and achieve a healthy work-life balance. We offer a comprehensive benefits package including competitive salaries, generous paid time off, comprehensive health coverage, and opportunities for professional growth. Midnite is more than just a workplace; it's a community where passion for esports meets innovative technology. Our commitment to building a truly awesome product attracts and retains top talent. With significant Series A funding and a strong growth trajectory, Midnite presents an exciting opportunity to join a dynamic team making a significant impact on the esports betting industry.

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๐Ÿ’ธ 28000.0 ZAR per month

  • 3+ years of experience in Customer Success or a similar role.
  • 1+ year of team management experience.
  • Strong knowledge of key customer success metrics (CSAT, NPS, etc.).
  • Passion for casino and betting.
  • Self-starter with a problem-solving mindset.
  • Fully committed to Midniteโ€”no side projects or external clients.
  • Exceptional communication and writing skills.
  • Detail-oriented with a creative approach to customer engagement.
  • Address and resolve escalated customer support inquiries promptly.
  • Manage and coordinate a team of support agents..
  • Assist in quality assurance (QA) testing for new features.
  • Prepare and present weekly reports on key department metrics (NPS, CSAT, etc.).
  • Monitor player feedback, online reviews, and community sentiment.
  • Organize and participate in community events to strengthen engagement and brand visibility.
  • Build and nurture relationships with players and gaming communities.
Posted 4 days ago
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๐Ÿ”ฅ Product Designer
Posted 19 days ago

๐Ÿ“ United Kingdom

๐Ÿงญ Full-Time

๐Ÿ’ธ 65000.0 - 75000.0 GBP per year

๐Ÿ” Software Development

  • Experience designing and shipping web/app products across different devices and platforms
  • A product mindset โ€” you ask why, not just how
  • You love experimenting, testing, and learning from data
  • Strong craft and attention to detail
  • Hands-on experience with Figma
  • Experience building and maintaining design systems
  • Bonus: interface animation skills, and a working knowledge of CSS, JavaScript, or React
  • Collaborate within a cross-functional product squad to design and deliver features end-to-end
  • Blend UX, interaction, and visual design to create seamless experiences
  • Seeking best-in-class solutions to align with our Product-led mission
  • Work closely with UX Researchers for building products with the Userโ€™s voice at the center
  • Translate product goals into thoughtful design decisions
  • Ship fast, learn quickly, and iterate often
  • Report directly to our Head of Product
  • Help foster a strong design culture across the company
Posted 19 days ago
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๐Ÿ“ United Kingdom

๐Ÿงญ Full-Time

๐Ÿ’ธ 80000.0 - 90000.0 GBP per year

๐Ÿ” Software Development

  • 6 + years experience designing and shipping web/app products across different devices and platforms
  • A product mindset โ€” you ask why, not just how
  • You love experimenting, testing, and learning from data
  • Strong craft and attention to detail
  • Hands-on experience with Figma
  • Experience building and maintaining design systems
  • Take the lead in evolving our Design strategy & processes to be ready for scale
  • Be the UI/UX owner of key product pillars such as Football, Casino, Loyalty, Free to Play
  • Collaborate within a cross-functional product squad to design and deliver features end-to-end
  • Blend UX, interaction, and visual design to create seamless experiences
  • Seeking best-in-class solutions to align with our Product-led mission
  • Work closely with UX Researchers for building products with the Userโ€™s voice at the center
  • Translate product goals into thoughtful design decisions
  • Support Engineers in consistently implementing high quality design
  • Ship fast, learn quickly, and iterate often
  • Report directly to our Head of Product
  • Help foster a strong design culture across the company
Posted 20 days ago
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