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NLX

NLX enables organizations to build and manage next generation conversational experiences - personalized conversations that are automated, integrated, measurable, highly scalable and available anytime and anywhere. Our HQ is in New York City, with team members all over the world.

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Jobs at this company:

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🔥 Conversation Designer
Posted about 1 month ago

📍 North America, Europe

🧭 Full-Time

🔍 Conversational AI

  • Bachelor's degree in Linguistics, Computational Linguistics, or related field
  • 3+ years experience in conversation design, UX writing, or related field
  • Strong understanding of pragmatics, discourse analysis, and conversational structure
  • Experience with NLP technologies and concepts (intent classification, entity extraction, sentiment analysis)
  • Demonstrated experience with major cloud AI services: AWS: Amazon Lex, Amazon Comprehend, Amazon Transcribe GCP: Dialogflow, Cloud Natural Language API, Speech-to-Text
  • Proficiency in conversation design tools and prototyping platforms
  • Strong analytical skills with experience in conversation analytics and optimization
  • Design and develop conversational flows, dialog patterns, and interaction models that create natural, effective user experiences
  • Create and maintain conversation scripts, including main flows, edge cases, and error handling scenarios
  • Analyze conversation logs and user interaction data to identify patterns and opportunities for improvement
  • Collaborate with AI/ML engineers to optimize natural language understanding models and intent classification
  • Develop and maintain conversation design guidelines and best practices
  • Build and maintain testing frameworks for conversational accuracy and user experience
  • Work with localization teams to ensure conversation flows work across multiple languages and cultures

AWSPythonData AnalysisGCPMachine LearningNLTKAPI testingREST APIJSON

Posted about 1 month ago
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🔥 Senior Software Engineer
Posted 4 months ago

📍 United States, North America, Europe

🧭 Full-Time

🔍 Conversational AI technology

  • 5 or more years experience working as a software engineer.
  • Strong command of JavaScript (Node.js), TypeScript, or Python.
  • Ability to write efficient and reusable code.
  • Effective software debugging skills.
  • Object-oriented design and common software design idioms.
  • 3+ years using AWS services such as CloudFormation, ECS, API Gateway, Lambda, and DynamoDB.
  • Demonstrated ability to communicate effectively to individuals and teams.
  • Team player with a positive attitude and willingness to help.
  • Humble, coachable, and eager to grow from feedback.
  • Resourceful and adaptable in fast-paced environments.
  • Travel to NYC for team activities may be required (must have passport or visa).
  • Design and develop JavaScript (Node.js), TypeScript, Python or similar scripting languages.
  • Own tasks from definition to deployment.
  • Collaborate with engineers from different disciplines to establish requirements.
  • Write maintainable, well-documented code per best practices.
  • Create and maintain unit and functional tests.
  • Review code and mentor junior team members.
  • Learn from team members across disciplines.
  • Demonstrate integrity and build trust with coworkers.
  • Understand and follow NLX policies, including security policies.

AWSNode.jsPythonDynamoDBJavascriptTypeScriptAmazon Web ServicesCollaborationAttention to detailTeamworkDebugging

Posted 4 months ago
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