Understanding clients’ installations and processes
Designing procedures for system troubleshooting and maintenance
Building tools/queries to fulfil customer service requests and improve customer experience
Investigating and identify root cause concerning reported customer incidents
Perform service restoration actions when possible
Taking part in the investigation and Problem Management processes
Implementing bug fixes, upgrades and enhancements to our existing clients
Providing second level support for Qualco software services
Developing/Updating internal Monitoring Tools
Ensuring that all activities and duties are carried out in full compliance with regulatory requirements
SQLETLC#+1 more
About Qualco Group
Qualco Group builds innovative fintech solutions that power digital transformation for financial institutions. We develop proprietary software leveraging AI and analytics. You will join a team of 1,000+ experts serving over 140 clients across 30 countries. We focus on credit and lending lifecycle management. Our platforms accelerate value creation for businesses and the broader economy.
How We Work
You will thrive in a human-centered culture built on mutual respect and cooperation. We champion equality, inclusion, and opportunity. Our team values integrity and cares about your personal and professional growth. We embrace a flexible working model, supporting your work-life balance. Many roles are fully remote; others offer hybrid options. We provide home equipment benefits and compensation for remote work expenses.
Engineering at Qualco Group
You will solve complex challenges in financial technology, developing cutting-edge software for credit and lending. Our engineers work with modern .NET and JavaScript technologies. We build full-stack web applications using C#, ASP.NET, Web API, and React. Database expertise in SQL is essential for our platforms. We utilize CI/CD pipelines and DevOps practices to deliver high-quality solutions. You might also work with cloud platforms like Microsoft Azure or AWS. Our software leverages AI and advanced analytics to redefine fintech.
Why Join Us
Shape the future of fintech with AI-driven software, serving 140+ clients globally.
Grow your career with continuous learning, mentoring, and personalized development plans.
Experience true work-life balance through our flexible and hybrid working models.
Impact a human-centered culture that values respect, inclusion, and teamwork.
Contribute to a company with 25+ years of fintech leadership and strong growth.
Benefits & Perks
Competitive compensation, ticket restaurant card, and annual bonus programs.
Cutting-edge IT equipment, mobile, and data plan.
Private health insurance, onsite occupational doctor, and workplace counselor.
Flexible working model, hybrid benefits, and home equipment benefits.
Modern facilities with free coffee, indoor parking, company bus, onsite gym, wellness facilities, and ping pong room.
Mentoring, coaching, and personalized annual learning and development plans.
Relocation package for international hires, covering travel and living expenses.