Pacvue

Pacvue is a commerce acceleration platform that turns insights into actionable recommendations and drives business growth.

501-1000 employees

Founded 2017

Digital Marketing

Private Company

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Digital Marketing E-Commerce Enterprise Software

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions5

Location: RemoteFull-TimeRetail MediaPosted

Senior Customer Success Manager

Manage complex, variable account challenges across multiple products and markets in parallel.
Drive account growth and expansion by developing and executing account plans for enterprise clients.
Own the end-to-end customer experience, building scalable frameworks and playbooks for the team.
Lead executive-level client engagements and escalations autonomously.
Serve as a subject-matter resource on the Pacvue platform and retail media landscape.
Translate client feedback into actionable input for Product and Engineering roadmaps.
Mentor peers and drive process improvements across the CS team.
Educate users on platform features and provide escalation support for technical issues.
Create product reports and document software errors for developers.

Data AnalysisMicrosoft ExcelAccount Management+2 more

Showing 1 of 5 positions

About Pacvue

Pacvue empowers over 70,000 brands and agencies to win in e-commerce. You will join a company building the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces. From Amazon to Walmart to Instacart, Pacvue provides AI-driven insights and technology. The platform helps customers turn complex data into actionable recommendations. Pacvue helps brands drive significant business growth and optimize their online presence. You will build solutions that shape the future of commerce.

How We Work

Pacvue embraces flexibility in work arrangements. We offer both remote and hybrid options depending on your role and location. Our global community values connection and inclusion. You can participate in Employee Resource Groups like Pacvue Women in Commerce and Parents at Pacvue. Our culture champions innovation and collaboration. We are solution-oriented and customer-centric in our daily work.

Engineering at Pacvue

You will work with machine learning, artificial intelligence, and data to create intelligent decisions. Our products deliver powerful recommendations to users. We actively incorporate cutting-edge AI tools like ChatGPT, Copilot, Gemini, and Claude. This means solving complex problems with first-to-market technology. You will build and scale solutions that transform e-commerce.

Why Join Us

Shape the future of e-commerce by building pioneering AI-driven technology.
Work with a diverse, global team that values innovation and collaboration.
Grow your career in a rapidly expanding industry, backed by significant investment.
Contribute to a platform managing over $150 billion in gross merchandise value.
Enjoy a flexible work environment with strong remote and hybrid options.

Benefits & Perks

Unlimited Paid Time Off
Paid Holidays and Floating Holidays
Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
401k with Employer Match
Paid Parental Leave
Up to 2 Days Paid Time Off to Volunteer with a 501c Organization

Tech Stack

mobilecmswidgetsanalytics

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