Following up with customers after enrollment in coverage
Helping customers navigate the healthcare system
Quickly identifying and resolving issues for customers
Comprehensively documenting phone calls and emails with members in Zendesk
Answering qualifying and benefit specific questions
Providing phone and email coverage for our members as scheduled
Customer supportZendesk
About Stride Health
Stride Health pioneers financial and health security for independent workers, helping over 4.2 million individuals save an estimated $7.2 billion on taxes and health insurance premiums. You will join a mission-driven company simplifying complex benefits for the gig economy. Our platform helps freelancers, contractors, and part-time employees find and manage health, dental, vision, and life insurance plans. We partner with over 100 leading companies like Uber and Amazon to empower their independent workforces with essential benefits.
How We Work
You will thrive in our remote-first environment. We prioritize genuine collaboration and mutual support across our team. Stride Health offers flexible parental leave and unlimited vacation time, recognizing your need for work-life balance. We foster team connection with annual in-person retreats for collaboration and relationship building. Compensation is based on a National Payscale, leveraging San Francisco Bay Area market data, ensuring fair pay regardless of your geographic location.
Why Join Us
Empower millions of independent workers to secure their health and finances.
Contribute to a platform that has saved users billions in taxes and premiums.
Work in a remote-first culture that values flexibility, collaboration, and work-life balance.
Receive comprehensive benefits, including full health coverage and stock options.
Enjoy a monthly stipend for well-being and a yearly professional growth budget.
Benefits & Perks
Stock options for all full-time employees
Comprehensive health, dental, and vision insurance paid in full by Stride
Monthly stipend for physical and mental health activities
Yearly professional growth stipend
Flexible parental leave from day one of employment
Unlimited vacation time
Annual in-person company retreats
401(K) retirement plan
Life, AD&D, and disability insurance
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)