News Revenue Hub

👥 1-10💰 $450,000 Grant about 1 year agoNewsSocialNon Profit💼 Private Company
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News Revenue Hub is a nonprofit organization dedicated to strengthening the financial foundations of news organizations. We achieve this through a combination of cutting-edge software and expert consulting services. Our flagship product, the News Revenue Engine, is an all-in-one contribution management platform designed specifically for the needs of newsrooms, streamlining fundraising and audience engagement. We also offer integrations with popular platforms like Salesforce and Mailchimp, further enhancing our clients' capabilities. Our team blends technological expertise with deep understanding of the journalism industry, enabling us to provide holistic support and strategic guidance to help news organizations become more sustainable and impactful. We work with over 60 news organizations, using technologies such as WordPress, Salesforce, Mailchimp, Jira, and a robust tech stack built around secure data management and scalable infrastructure. We're a mission-driven organization committed to empowering quality journalism. Our small but dedicated team embraces a fully remote work environment, fostering a collaborative and flexible culture that prioritizes work-life balance. Our work has garnered recognition from prominent foundations such as the Knight Foundation and Democracy Fund, highlighting the positive impact of our efforts in strengthening the financial health of the news industry. We are committed to transparency and use data-driven approaches to help our clients continuously improve their fundraising efforts. News Revenue Hub boasts a supportive and inclusive environment, making it an ideal place to grow your career and contribute to a larger mission. We're backed by significant funding and experience impressive growth. Our future involves continued innovation in fundraising technology and expanding our impact on journalism across North America and beyond. News Revenue Hub prioritizes transparency and data-driven approaches, regularly releasing performance reports and analyses to ensure continuous improvement for our clients and team members.

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Jobs at this company:

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🔥 Director of Finance
Posted 18 days ago

🧭 Full-Time

💸 100000.0 - 130000.0 USD per year

🔍 Nonprofit

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field; CPA or CMA preferred.
  • 10+ years of progressive experience in finance leadership with a background in FP&A and investment strategy.
  • Expertise in nonprofit finance, including grant management.
  • Advanced proficiency in QuickBooks Online; familiarity with Salesforce preferred.
  • Ability to create business models and performance scorecards.
  • Exceptional communication and collaboration skills.
  • Experience managing external audits and complex financial operations.

  • Develop and oversee the organization’s long-term financial strategy, including budget modeling and scenario planning.
  • Lead annual budget preparation and ensure alignment with strategic goals.
  • Build forecasting processes to analyze trends and identify risks.
  • Act as a trusted advisor to the CEO and CSO.
  • Make investment decisions and monitor portfolio performance.
  • Design scorecards and dashboards for financial performance measurement.
  • Oversee financial operations conducted by external vendors.
  • Ensure compliance with regulations governing nonprofit organizations.
  • Collaborate with departments for resource efficiency.
Posted 18 days ago
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🔥 Customer Support Specialist
Posted about 2 months ago

🧭 Part-Time

💸 30.0 USD per hour

🔍 Nonprofit, journalism fundraising

  • Have at least one year of customer service experience.
  • Have experience with SaaS customer service.
  • Familiarity with tools such as Salesforce, Mailchimp, Jira is required.
  • Ability to communicate effectively.
  • Capacity to work well independently in a fully remote environment.

  • Use customer service management system, Jira, to field and manage customer support requests.
  • Serve as first point of contact during weekends and holidays, quickly resolving customer issues.
  • Triage and reassign tickets to internal subject matter experts, providing proactive updates to customers.
  • Document bugs and user stories based on customer feedback.
  • Ensure common inquiries are documented in the knowledge base and contribute to improve documentation.
  • Evaluate suspicious payments following best practices.
  • Manage the RevEngine quarantine queue for flagged contributions.
  • Build and test Mailchimp campaigns and create Salesforce reports for fundraising analysis.
  • Become an expert on RevEngine and help users optimize contribution pages.
Posted about 2 months ago
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