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Email Production Specialist
Posted 6 days agoViewed
🏢 Company: News Revenue Hub👥 1-10💰 $450,000 Grant over 1 year agoNewsSocialNon Profit
🗣️ Languages: English
Requirements:
- Demonstrated experience working in email marketing, newsletter or email production work, or other related area(s) that would transfer to this role
- Experience working with multiple email service providers (ESPs) is preferred, particularly Mailchimp, Active Campaign, and Hubspot
- Experience with running and analyzing A/B tests for emails
- Knowledge of related elements of email marketing to aid with troubleshooting and client support, including deliverability, reputation, and email analytics
- Excellent interpersonal and problem-solving skills. Ability to adapt to new situations, solve problems on the fly, and communicate with those around you.
- The ability to self-motivate, self-manage, and work remotely.
Responsibilities:
- Producing email-related work integral to Hub service areas, such as building or updating email automations and building standalone fundraising emails for clients
- Managing customer support requests and resolving them on deadline in accordance with our contracts and service level agreements
- Creating documentation to help colleagues and new employees understand what we do and how we do it
- Interfacing with journalists, editors, and C-Suite executives representing our clients
- Interfacing with Hub colleagues to move projects forward and help us collaboratively serve our clients
- Eventually, training others on work under your purview (ie, teaching a client how to build an automation)
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