PapaJohnsCareers

At Papa John's, we LOVE pizza. It brings people together and brings out the best in all of us. Just like our ingredients and toppings, we combine in unique ways to deliver a truly tantalizing result. Here, you're a valued team member right from the start. We want you to contribute your best ideas, collaborate and keep building your skills.

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đź“Ť United States

LeadershipPeople ManagementCross-functional Team LeadershipOperations ManagementFinancial ManagementCommunication SkillsCustomer serviceMentoringNegotiationOrganizational skillsComplianceCoachingRelationship buildingProblem-solving skillsReportingTrainingRecruitmentSales experienceMarket ResearchRisk ManagementTeam managementStrategic thinkingChange ManagementCustomer SuccessBudget management

Posted 2 days ago
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đź“Ť United States of America

🔍 Restaurant Operations

  • High School Diploma or GED required; College degree preferred
  • Five to ten years of progressive operations management experience required
  • Experience working with franchisees preferred
  • Industry experience in restaurant operations preferred
  • Demonstrated knowledge of general math, P&L, and financial analysis skills
  • Demonstrated knowledge of cash controls, labor/transaction forecasting
  • Demonstrated flexibility and urgency in prioritizing and organizing projects
  • Proficient with FOCUS System or other points of sale system
  • Proficient with technology including Microsoft Office (Word, PowerPoint, Excel, Outlook); ability to read maps and use them for time and territory management
  • Completion of the Management Development Program (MDP)
  • Travel within region
  • Conduct ROIPs in restaurants to meet company goals for frequency
  • Understand, interpret, uphold, and enforce brand standards & operational policies and procedures
  • Support successful NROs
  • Perform franchise calibration visits as determined by the Brand Standards Department
  • Support the testing and roll-out of new products
  • Must be fluent in all aspects of the Management Development Program (MDP) and period promotion training; must conduct successful training of new team members for NROs
  • Influence improvement of operational results through restaurant optimization
  • Coach improvements in guest experience, product quality, training, and image to drive profitability
  • Provide hands-on training during evaluations, providing positive and constructive feedback as necessary
  • Efficiency in time and territory management ensuring all visits are completed within the timelines identified in the ROIP process
  • Communicate  on any areas of improvement identified during restaurant visits
  • Schedule all travel in the most cost-effective manner
  • Complete all responsible administrative functions and requirements of the role in a timely manner

Project ManagementData AnalysisOperations ManagementCommunication SkillsProblem SolvingCustomer serviceMicrosoft OfficeTime ManagementCoachingReportingTrainingBudgetingFinancial analysis

Posted 12 days ago
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đź“Ť United States of America

NOT STATED
  • Lead a team of FGDs and BSCs to achieve goals and objectives
  • Manage budgets set forth for their team relating to T&E
  • Responsible for improving their team’s KPI results by analyzing data and using available tools
  • Develop existing DMAs through market plans
  • Partner with Franchise sales team to sign identify market optimization opportunities leading to the execution of new development agreements
  • Educate Franchisees on the process for remodeling existing restaurants and construction of NRO’s
  • Partner with Real Estate team with site selection/approval
  • Partner with Construction team to expedite NRO builds, assist in monitoring milestones and holding Franchisees accountable to their Development Agreement schedule dates
  • Partner with Field Marketing to influence sales growth, helping to monitor the execution of local marketing plans and to ensure successful NRO’s
  • Influence Commercial Growth through Revenue Management strategy
  • Influence engagement in new product launches to guarantee successful operational execution
  • Ensure the Franchisees follow training requirements of the Management Development Program (MDP), period promotion training and successful training of new team members for NRO’s
  • Be an extension of commercial growth by influencing objectives and actions
  • Use tools and resources to drive franchise profitability, improve 4 wall EBITDA and cash on cash returns
  • Influence improvement of operational results through restaurant optimization
  • Facilitate business review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments
  • Achieve improvements in guest experience, product quality, training, image, and profitability
  • Frequent communication with the Franchisee, through regular check-ins to monitor results against goals, providing recommendations and priorities for the Franchisee to address
  • Track operational improvements and follow up on action plans based on restaurant evaluations conducted by the Brand Standards Coach (BSC)
  • Effective use of budgeted T&E to conduct business appropriately
  • Complete all responsible administrative functions and requirements of the role in a timely manner

LeadershipProject ManagementBusiness AnalysisBusiness DevelopmentPeople ManagementOperations ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationPresentation skillsInterpersonal skillsRelationship buildingTeamworkTrainingClient relationship managementBudgetingSales experienceMarket ResearchStrategic thinkingFinancial analysis

Posted about 1 month ago
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