- Lead technical discovery conversations with prospective customers.
- Design and document integration architectures including APIs, ecommerce platforms, PIM, CMS, and data pipelines.
- Develop and support tailored Proof Schedules and lightweight POCs.
- Deliver technical presentations to both business and technical stakeholders.
- Act as a primary technical advisor during evaluation cycles and triage API/SDK issues.
- Collaborate with Product and Engineering to surface customer feedback and influence the product roadmap.
- Support sales team enablement and refine documentation and best practices.