- Lead research projects and project teams with a high degree of autonomy, ensuring delivery of high-quality outputs
- Act as a key day-to-day client contact, building strong relationships and presenting findings and recommendations
- Shape client recommendations and contribute meaningfully to strategic discussions
- Support and contribute to business development initiatives, including independently writing proposals and contributing to pitches
- Drive organic growth within existing clients and contribute to revenue generation
- Provide guidance, mentorship, and day-to-day support to junior team members; contribute to performance feedback and development
- Support senior leadership (Directors/VPs) on broader account strategy and commercial decisions
- Lead qualitative elements such as moderation (e.g., pilot interviews and beyond), where applicable
- Contribute to internal initiatives, including training, process improvement, and knowledge sharing