- Own the program plan, governance, and delivery across concurrent waves, therapy areas, and markets.
- Lead, coordinate, and hold accountable the research, operations, data, and analytics teams.
- Act as the primary point of contact for central client teams to translate strategic needs into program priorities.
- Ensure research design, data collection, and reporting remain consistent with program objectives and quality standards.
- Identify and implement improvements in processes, automation, AI, and analytics to increase efficiency and client value.
- Provide direction and coaching to the program team to ensure high standards and operational success.