Prismatic

👥 51-100💰 $22,000,000 Series B about 1 year agoSaaSData IntegrationB2BSoftware💼 Private Company
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Prismatic is a leading embedded iPaaS (Integration Platform as a Service) empowering B2B SaaS companies to build and deploy integrations faster and more efficiently. We help businesses connect their products with other tools their customers use, streamlining workflows and enhancing user experience. Our platform uniquely caters to both developers and non-developers, offering low-code and full-code options, deployment and management tools, and self-service customer resources. This versatility allows teams to tackle integration challenges of any complexity. We've earned top user satisfaction ratings and are rapidly expanding our presence among B2B SaaS companies, ranging from startups to Fortune 500 enterprises. Our tech stack leverages a robust infrastructure built on Amazon services and utilizes technologies such as Content Delivery Networks (CDNs) for optimal performance. We maintain a strong focus on modern web technologies including HSTS and DNSSEC for enhanced security. Our remote-first culture fosters collaboration and work-life balance, with opportunities for in-person team gatherings. We are a fast-growing company backed by significant Series B funding and consistently receive recognition for market leadership and product innovation. We pride ourselves on building a strong, diverse team with a shared passion for building exceptional products. If you are a driven professional looking to make a real impact, Prismatic is the perfect place for you. We're committed to providing opportunities for professional growth and development, combined with a supportive and engaging work environment. Prismatic has secured significant funding, most recently a Series B round, showcasing our rapid growth trajectory and the market's belief in our vision. Our team is composed of talented individuals who are passionate about solving challenging integration problems for our customers, and this passion drives our commitment to excellence.

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🔥 Account Manager
Posted about 2 months ago

📍 US

🧭 Full-Time

🔍 B2B SaaS

  • 5+ years of customer-facing experience in B2B SaaS, particularly in customer success or technical sales roles
  • Moderate technical background with ability to communicate complex concepts to non-technical audiences and work effectively with engineering/product teams
  • Proven track record managing strategic accounts through full lifecycle - from onboarding to renewals and expansions
  • Self-motivated professional skilled at project management, prioritization, and working independently
  • Excellent communicator who can build relationships at all levels and handle contract negotiations
  • Flexible work schedule to accommodate different time zones and customer needs
  • Drive an amazing customer experience from onboarding to renewal
  • Build long-lasting relationships with our customers, acting as the primary point of contact for technical and strategic discussions
  • Evaluate core usage trends, articulating Prismatic’s impact and provide strategic recommendations during account reviews
  • Own account plans that join the right people, schedule, and goals to achieve our customers’ long-term success
  • Forecast customer revenue growth and close customer expansion opportunities
  • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
  • Proactively manage the renewal process, engaging with customers to secure renewals and mitigate churn risks
  • Collaborate with internal stakeholders for customer deliverables, challenges, or new feature implementation

Project ManagementAccount ManagementCross-functional collaborationStakeholder managementTechnical supportCustomer SuccessSaaS

Posted about 2 months ago
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📍 USA

🧭 Full-Time

💸 170000.0 - 195000.0 USD per year

🔍 B2B software integrations

  • 6+ years experience in professional software development, ideally some of which you’ve spent in startups.
  • Experience in JavaScript / TypeScript libraries and tooling, such as React.
  • Experience building and interacting with GraphQL APIs, especially in Python.
  • Experience building and maintaining large-scale production systems.
  • A commitment to working in a communicative and collaborative environment.
  • You write code that can be easily understood by others, with an eye towards maintainability.
  • You value high code quality, automated testing, and other engineering best practices.
  • Participate in roadmapping and architecture discussions.
  • Write clean, maintainable, production-ready code that meets high-quality standards.
  • Drive major projects from conception through production deployment.
  • Support and empower your cross-functional team of engineers, designers, product managers, and business stakeholders.
  • Collaborate and contribute as a member of a full-stack product development team.
  • Create strong developer experiences through our dashboard, documentation, APIs, and SDKs.
  • Work directly with customers to solve their technical challenges.

GraphQLPostgreSQLPythonDjangoTypeScriptRedisReact

Posted 2 months ago
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