Lighthouse

👥 501-1000💰 $370,000,000 Series C 3 months agoHospitalityBusiness IntelligenceSaaSAnalyticsInformation TechnologyHotelSoftware💼 Private Company
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Lighthouse is a leading commercial platform empowering the travel and hospitality industry with actionable market insights, business intelligence, and pricing tools to maximize revenue growth. We've helped over 85,000 users worldwide transform complex data into confident decisions, and in 2024 alone, we surpassed $100 million in ARR. Our innovative platform leverages a robust tech stack built on Google Cloud, including Python, Go, and Kubernetes, reflecting our commitment to scalable and efficient solutions. We foster a collaborative, data-driven engineering culture, offering flexible work arrangements, competitive benefits, and opportunities for professional development to our 700+ diverse team members across 35 countries. With a recent $370 million Series C funding round, Lighthouse is rapidly expanding and leading the charge in revolutionizing the hospitality sector. We value a diverse and inclusive workplace where innovation and teamwork are key. We are looking for talented individuals passionate about making an impact in the industry and we provide many opportunities to learn and grow. Our commitment to employee well-being is evidenced in our flexible work arrangements – including remote options – and comprehensive benefits packages. We encourage personal and professional growth, providing workshops, training, and tools to help our employees realize their full potential. At Lighthouse, we're more than a company; we are a community focused on achieving our collective goals while having fun together. Join us and be a part of an exciting and high-growth company that's shaping the future of hospitality!

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📍 Spain, Belgium

🧭 Full-Time

🔍 Hospitality

  • Fluency in English and German
  • Proficiency with Google Apps
  • Strong work ethic and detail orientation
  • Success in a customer facing environment
  • Team player with cross-functional skills
  • Exceptional written communication
  • Background in hotel industry or revenue management is a plus
  • Educate and empower users
  • Respond to customer cases via chat or email
  • Manage product queries
  • Help customers adopt Lighthouse
  • Prepare user manuals
  • Collaborate with Business Development
  • Attend to client questions and troubleshooting
  • Build understanding of Lighthouse products
  • Maintain knowledge of internal tools
  • Escalate technical issues to Engineering
  • Communicate technical concepts across stakeholders

Customer serviceFluency in EnglishTechnical support

Posted 13 days ago
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