- Coordinate testing of Magic the Gathering Online
- Provide support for development teams on planning testing for Content and Feature releases
- Support Live Ops
- Direct the QA team on day-to-day operations
- Create Test Plans for Content and Feature Releases
- Collaborate with the development team on Test Coverage and Risk assessment
- Coordinate QA team tasks and direction
- Support Community and Customer Support teams on investigation of player reports
- Work on Iterative Process improvement with Producers
- Advocate for the player experience by giving qualitative feedback
- Support Live Releases and Emergencies on the Live Environment
- Work with outsourced testers
JiraTestRail