UJET

👥 101-250💰 $76,000,000 Series D 6 months agoCloud Data ServicesArtificial Intelligence (AI)Information TechnologySoftware💼 Private Company
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UJET is a technology-driven company specializing in providing innovative customer support solutions to enhance user experiences. They focus on leveraging advanced technologies to streamline and improve IT support.

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📍 United States

🧭 Full-Time

💸 130000.0 - 160000.0 USD per year

🔍 Software Development

  • 4+ years of relevant DevSecOps experience using cloud technologies such as AWS, GCP, containers (Docker, Kubernetes), and CI/CD pipelines.
  • A range of knowledge and experience across information security domains, including SIEM, firewalls, IDS/IPS, IAM, vulnerability management, incident response, and threat detection.
  • Hands-on configuration and management of cloud security management and compliance tools (ThreatStack, Lacework, GuardDuty, etc)
  • Proficiency with a programming or scripting language, such as Python, Terraform, CloudFormation, etc.
  • Knowledge of common secure coding principles and application security vulnerabilities found in Cloud hosted SaaS services.
  • Solid communication skills - both written and verbal
  • Build security monitoring and incident response capabilities to improve our ability to detect and respond to dynamic security threats
  • Monitor, research, validate, and respond to relevant alerts and events from security tooling
  • Lead incident response activities, driving remediation and resolution of security events or risks.
  • Apply knowledge of forensic analysis techniques, eDiscovery  and chain of custody
  • Administer SIEM tool and related software
  • Support application security reviews and threat modeling, including code review and dynamic testing.
  • Support compliance audits and facilitate continuous monitoring activities
  • Identify and operationalize opportunities to redesign and improve controls for audit readiness
  • Act as security subject matter expert when advising engineering, operations, and other organizations throughout the company
  • Automate all the things
  • Manage and coach team members

AWSDockerPythonCloud ComputingCybersecurityGCPKubernetesCI/CDDevOpsTerraformComplianceScripting

Posted 28 days ago
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📍 United States

🧭 Full-Time

💸 100000.0 - 115000.0 USD per year

🔍 Customer Service

  • Five years or more experience working as a professional services consultant, customer success engineer, technical account manager, Solutions Architect or sales engineer
  • The ability to understand customers’ needs and suggest timely solutions
  • Outstanding verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Bachelor’s Degree Preferred or equivalent experience
  • Collaborate cross-functionally with teams to drive strategic success plans, QBRs, ERBs, and to secure next steps of support tickets and feature requests
  • Address all product-related queries on time
  • Train customers to use products successfully
  • Give developers with clients’ feedback to help identify potential new features or products
  • Assist customers with planning and execution of technical solution implementations, and removing technical blockers.
  • Analyze customers’ needs and recommend upgrades or additional features to meet their requirements
  • Represent customer needs internally with our product management and engineering teams
  • The ability to thrive in a fast-paced, high growth and rapidly changing environment
  • A demonstrated passion for making customers wildly successful

Project ManagementData AnalysisCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsAccount ManagementTroubleshootingClient relationship managementTechnical supportCRMCustomer SuccessEnglish communicationSaaS

Posted 5 months ago
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🔥 General Application
Posted 5 months ago

📍 US

🔍 Contact Center Technology

  • No specific qualifications or experience required mentioned.
  • Encouragement for individuals to apply even if they do not meet every point.
  • If you do not see an opening matching your skills and experience, send your resume for future opportunities.
  • Ensure compliance with legal and regulatory requirements.
  • Acknowledge personal responsibility for reporting suspected violations.
Posted 5 months ago
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