Cover Whale

Cover Whale is an insurtech company that offers commercial auto insurance products.

51-100 employees
Founded 2019
$27.5M series a
Financial Services
Private Company

Open Positions2

Remote candidates at the beginning of employmentFull-TimeInsurancePosted
  • Assist customers with policy details, billing inquiries, endorsements, and general coverage questions.
  • Support policy renewals by providing clear explanations and guidance.
  • Maintain a high level of accuracy in all underwriting and policy-related communications.
  • Demonstrate a foundational understanding of underwriting, billing, DriveSmart, and cancellations/reinstatements.
  • Develop proficiency in Cover Whale’s knowledge base, binding, billing, cancellation, and reinstatement processes.
  • Ensure quality responses that deepen customer relationships and minimize the need for follow-up inquiries.
  • Work closely with the DriveSmart, Underwriting and Billing teams to ensure smooth handling of customers’ needs.
Microsoft ExcelProblem SolvingCustomer service+3 more
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About Cover Whale

Cover Whale is a rapidly growing insurtech company revolutionizing the commercial auto and trucking insurance industry. We leverage data-driven driver coaching and safety programs alongside our insurance products to significantly reduce insurance costs and improve road safety. Our unique approach delivers industry-leading loss ratios for our insurance partners while providing accessible and affordable options for drivers. We're making a real impact, and we're doing it with cutting-edge technology. Our tech stack includes a mobile-first approach using technologies like iPhone/Mobile compatibility, Viewport Meta, Google Tag Manager, and Google Font API. We prioritize security with features like SPF, SSL by Default, DNSSEC, and HSTS. While we are a growing startup with a dynamic and collaborative work environment, we value innovation and continuous learning. We actively seek talented individuals to join our team and help us build the future of commercial auto insurance. Cover Whale is committed to creating a positive and supportive workplace. Our benefits package includes comprehensive health insurance, an employee assistance program, a flexible vacation policy, and a 401k employer match. We're a company that values its employees and invests in their growth and success. Our recent Series A funding round of $27.5 million from Morgan Stanley Expansion Capital demonstrates our strong financial position and exciting growth trajectory. We're proud of our impact on road safety and the commercial trucking industry, and we invite you to join our mission-driven team. We’re a company that values innovation, collaboration and making a real difference in the world.

Tech Stack

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