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Rebag

Rebag

Rebag is an e-commerce platform and retail store that buys, sells, and trades second-hand luxury handbags.

51-100 employees
Founded 2014
E-Commerce
Private Company
WebsiteLinkedInEmailFacebookShareTweet
E-CommerceRetailFashionPeer to Peer

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions1

Latin AmericaFull-TimeE-commerce LuxuryPosted
E-commerce Operations Associate
  • Oversee order processing, including cancellations and refunds on Rebag and third-party marketplaces.
  • Manage and resolve customer support cases escalated to the e-commerce team.
  • Troubleshoot problematic orders, shipping delays, and operational complications in collaboration with cross-functional teams.
  • Perform fraud reviews on flagged orders and communicate promptly with clients.
  • Create and upload marketplace listings and feeds while managing integration processes.
  • Perform daily checks of order statuses via internal backend systems and plug-ins.
  • Support TikTok Live sessions by organizing product sets and managing coupons and chats.
  • Manage e-commerce projects focusing on process design, automation, and continuous improvement.
Customer serviceZendesk
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About Rebag

Rebag pioneers the luxury resale market, transforming how you access designer handbags, watches, jewelry, and accessories. We put sellers first, offering upfront payments for a smooth, clutter-free experience. Since 2014, we have empowered sustainable and affordable luxury ownership for a rapidly growing consumer base. We operate online and in physical stores across Los Angeles, New York, Miami, and Connecticut. Backed by $106 million in funding from investors like General Catalyst and Novator, Rebag was named one of Fast Company's Most Innovative Companies in 2020. Our proprietary Clair technology uses AI and image recognition to instantly appraise over 15,000 styles, bringing unparalleled transparency to the resale market.

How We Work

Our environment thrives on innovation and collaboration. We are a team of 51-100 employees dedicated to continuous learning. While we foster focused work, we also value team collaboration. Some roles, like the Business Development Representative, are fully remote, requiring professionalism and self-motivation. Our company culture is a blend of goal-oriented drive and a passion for luxury fashion.

Technology at Rebag

Our core innovation is Clair, our proprietary AI and image recognition technology. Clair instantly appraises over 15,000 designer styles with 91% accuracy, acting as the "Kelley Blue Book" for luxury resale. This technology creates transparency and trust in the secondary market. We also leverage a robust e-commerce platform using technologies like Google Tag Manager, Google Analytics, and Content Delivery Networks to deliver a seamless online experience. Our commitment to AI and machine learning drives our operational efficiency and market leadership.

Why Join Us

  • Shape the future of sustainable luxury fashion with innovative technology.
  • Contribute to a company recognized as one of Fast Company’s Most Innovative.
  • Work in a dynamic environment backed by over $100M in venture capital funding.
  • Leverage cutting-edge AI like our Clair tool, transforming the resale industry.
  • Empower consumers to access luxury goods affordably and sustainably.

Benefits & Perks

  • Health insurance coverage
  • Generous parental leave
  • 401(K) retirement plan
  • Commuter benefits (company pays half of metro card)

Tech Stack

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