Cordial Experience Inc.

Cordial is a cross-channel marketing and data management platform that helps marketers use all of their data to connect with customers.

101-250 employees

Founded 2014

$50M series c

Data Management

Private Company

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Data Management Email Marketing Personalization Marketing Automation Mobile Software

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions6

Remote (US)Full-TimeMarketing TechnologyPosted

Implementation Project Manager

Project manage a portfolio of varied customer on-boardings to drive successful outcomes.
Manage internal stakeholders and external client expectations on projects and timelines.
Maintain and track all projects and documentation while ensuring consistent status communication.
Develop and share best practices with clients to ensure successful platform rollout.
Collaborate cross-functionally with Product, Client Success, Strategy, Support, and Sales teams.
Champion AI adoption by helping clients activate AI-powered platform capabilities.
Utilize AI-powered tools to streamline documentation, reporting, and implementation practices.

Project ManagementJavascriptRESTful APIs+1 more

Showing 1 of 6 positions

About Cordial

Cordial transforms customer engagement, empowering over 200 brands like Revolve and 1-800 Contacts. We help them create personalized experiences, collecting and activating real-time data from across their tech stack. Our platform eliminates data silos and internal friction, delivering tailored messages that adapt to changing customer signals. Cordial drives significant bottom-line impact for our clients. We automate billions of data-driven messages across various channels. Our platform includes customer data activation, triggered messaging, and AI models for deeper insights.

How We Work

Cordial champions a people-centric culture where trust and understanding thrive. We are a fully remote team with headquarters in San Diego. Flexible schedules empower you to balance work and life effectively. We embrace transparent, direct communication, fostering healthy conflict to improve our products and culture. Biannual all-company events strengthen our connections. Our values guide how we work: communicate better than the rest, own it every time, solve client problems tenaciously, and make waves.

Engineering at Cordial

As a Senior Applied AI Engineer, you will shape our AI strategy and productize AI-powered solutions. You'll dive into massive datasets, choosing impactful projects and driving real-world results. We seek experts to integrate LLMs into production applications. You will continuously explore and implement innovative approaches using frontier AI models. We solve complex business challenges, delivering advanced AI capabilities within the Cordial platform.

Why Join Us

Drive real-world impact by building AI-powered solutions for major brands.
Work with autonomy, selecting projects and owning their success.
Collaborate in a fully remote, people-centric culture with flexible schedules.
Contribute to an AI strategy that transforms customer experience.
Access professional development with yearly continued education reimbursements.

Benefits & Perks

Robust benefit plan: medical, dental, vision, life insurance
401k with company match
Flexible time off, encouraged to take at least two weeks annually
Childcare reimbursements
Continued education yearly reimbursements
Frequent salary reviews to ensure market value

Tech Stack

mobilewidgets

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