- Understand customer use cases and work processes to guide customers on optimizing their use of Wrike.
- Proactively contact customers by email and phone to share best practices and help them use Wrike efficiently.
- Help customers unlock more product value and maximize customer lifetime.
- Drive adoption of Wrike across customers’ teams.
- Drive net retention through upselling and cross-selling.
- Deliver sales demos, negotiate pricing, manage the pipeline, and process and close deals.
Account ManagementCustomer supportCustomer Success