- Organize and run product demonstrations on all SPT Labtech liquid handlers.
- Maintain high-level operational knowledge of liquid handling products and relevant application areas.
- Arrange and provide applications-based training to new and existing users.
- Provide on-going remote and in-person applications support to end-users.
- Develop, modify, and enhance advanced liquid handling and automation protocols.
- Contribute to conference strategy and attend industry events.
- Maintain Salesforce recordkeeping for all customer interactions.
- Deliver marketing content including application notes, webinars, and conference presentations.
- Collect customer feedback for product and software development.
- Mentor and provide guidance to Associate FAS team members.
Salesforce