- Act as a primary point of coordination between clients, strategists, and internal team members.
- Own client onboarding end to end including account access collection and ClickUp setup.
- Run ClickUp as the single source of truth by maintaining templates, dashboards, and task statuses.
- Track all creative deliverables, manage revisions, and ensure quality control.
- Source, negotiate with, and manage creators across multiple platforms.
- Build internal tools, automations, and SOPs using AI.
- Schedule and coordinate meetings and capture action items.
- Monitor at-risk accounts and escalate issues to leadership.