- Lead multiple client software development projects as the primary point of contact.
- Define project scope, requirements, priorities, deliverables, and timelines with clients, stakeholders, and engineering teams.
- Lead sprint planning, standups, backlog refinement, sprint reviews, and retrospectives.
- Maintain actionable backlogs, write user stories, and establish acceptance criteria with Staff Engineers and developers.
- Manage project budgets, timelines, resource allocations, and scope changes; identify risks and communicate mitigation strategies.
- Maintain project plans, requirements, roadmaps, status reports, and budget forecasts.
- Coordinate quality assurance, testing, and acceptance processes.
- Build client relationships through clear communication, problem-solving, and consistent delivery.
- Use AI tools for requirements documentation, meeting summaries, backlog refinement, reporting, and project analysis, with appropriate quality, accuracy, security, and human oversight.
- Improve project management practices, delivery processes, and operational efficiency.
JiraClient relationship management