Aphex

👥 11-50💰 $1,997,550 Seed 4 months agoConstructionSaaSSchedulingSoftware💼 Private Company
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Aphex revolutionizes construction planning with its live, multiplayer platform. We've replaced the outdated reliance on spreadsheets and whiteboards with a collaborative, real-time solution that empowers engineers and project managers on major infrastructure projects globally. Aphex is the leading solution in both the UK and Australian markets, providing unparalleled visibility and communication for construction teams. We're a fast-growing SaaS company with a remote-first culture, offering a dynamic and supportive work environment. Our tech stack includes a modern web application built with HTML5, leveraging Google Cloud Platform services for scalability and reliability. We value innovation and data-driven decision-making, constantly seeking better ways to serve our customers. Our team is passionate about improving an industry ripe for disruption – contributing significantly to global GDP yet lagging in productivity. We are committed to building a product that construction teams love to use, ultimately enhancing project efficiency and success. We offer competitive salaries, equity incentives, opportunities for professional growth, and a comprehensive benefits package, including Macbook Pros, flexible work arrangements, and access to professional development resources (Udemy subscription and training leave). We are a fun, collaborative team committed to our mission and each other's success. With recent Seed funding, we are scaling our go-to-market team and are rapidly expanding internationally. Aphex's commitment to improving a historically stagnant industry and our rapid growth make this a unique opportunity to join a dynamic and innovative company that is making a real impact. We are actively seeking talented individuals to join our team and help us continue to disrupt the construction industry.

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🔥 Customer Success Associate, UK
Posted about 1 month ago

📍 United Kingdom

🔍 Construction technology

  • You love to solve problems and help people.
  • You are keen to grow your career in Customer Success.
  • You are engaging, genuine, happy and patient.
  • You have strong communication and interpersonal skills.
  • You are proactive, organised, and eager to learn.
  • You enjoy problem-solving and finding creative solutions.
  • You are passionate about technology and its ability to improve industries.

  • Assist with setting up and deploying Aphex on major construction projects to ensure a smooth transition.
  • Encourage platform engagement through proactive communication, tailored training sessions, and data-driven insights.
  • Track key metrics, identify areas for improvement, and help design playbooks to improve project outcomes.
  • Develop strong connections with project teams to support account renewals and identify growth opportunities.

Data AnalysisCustomer serviceAccount ManagementTrainingRelationship managementCustomer SuccessSaaS

Posted about 1 month ago
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