Axur

👥 101-250💰 Series B over 1 year agoInternet Artificial Intelligence (AI)Fraud Detection Advertising Compliance Security SaaS Risk Management Information Technology Cyber Security💼 Private Company

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Axur is a leading Cyber Security company recognized for its expertise in threat detection and response, particularly within challenging digital landscapes. With a strong presence in Brazil and significant engagement with global organizations, Axur provides tailored cybersecurity solutions across diverse sectors including finance, government, aviation, chemicals, e-commerce, gaming, and insurance.

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Jobs at this company:

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🔥 Customer Support Leader (Remote)

Posted 1 day ago

🔍 SaaS and B2B

🔧 Requirements

Fluency in Portuguese
Experience in conflict and crisis management
Knowledge of customer support processes and market platforms
4+ years of experience in customer support
Background in SaaS and B2B companies
Strong data-driven mindset, with the ability to generate reports and extract meaningful insights
Excellent communication skills
Advanced or fluent English
Advanced or fluent Spanish

💡 Responsibilities

Ensuring the quality and performance of the support team by analyzing KPIs, including our AI assistant, Fin
Working with Product, Customer Success, and Engineering teams to transform customer insights into product improvements
Handling all aspects of team management, including hiring, performance evaluation, development plans, and employee satisfaction
Leading customer meetings and handling critical support cases
Ensuring proper process documentation to facilitate seamless customer service
Managing and optimizing the knowledge base to improve self-service support
Overseeing and responding to requests from the crisis management process
Supporting initiatives that enhance customer-centricity across the company

Posted 1 day ago

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🔥 Senior Java Developer (Remote)

Posted 2 months ago

📍 Brazil

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

Fluency in Portuguese.
Relevant work experience with the Java platform, relational databases, and automated testing on Unix-based systems.
Cloud knowledge, preferably AWS.
Strong command of object-oriented programming principles and design patterns.
Understanding of distributed systems development, cloud computing, and the use of IaaS.
Technical proficiency in English.
Bachelor's degree in Computer Science, Computer Engineering, or a related field.
Experience with microservices, continuous delivery, infrastructure as code, test-driven development, and domain-driven design.
Proficiency in technologies such as Spring Framework, JUnit, Maven, Docker, and Git.
Basic knowledge of Python and Kotlin.

💡 Responsibilities

Understanding and implementing new features for products.
Making corrections and improvements to technical solutions.
Engaging in technical discussions to identify the best viable solutions.
Supporting activities to ensure the smooth operation of products, including investigating and resolving any issues.

AWSDockerDesign PatternsGitJavaJUNITMavenMicroservices

Posted 2 months ago

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🔥 Banco de Talentos - Pessoas com Deficiência (PCD)

Posted 5 months ago

📍 Brazil

🔍 Cybersecurity

🔧 Requirements